Customer Ratings & Reviews
- Model:
- 65S446
- |
- SKU:
- 6470251
Customer reviews
Rating 4.3 out of 5 stars with 297 reviews
(297 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, ease of use, and value for the price of the 65" Class 4-Series LED 4K UHD Smart Google TV. Many also appreciate the TV's size and straightforward setup process. Positive feedback also highlights the user-friendly interface and the range of features offered. However, some customers expressed dissatisfaction with the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TCL 65”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have been pleased with the tv since purchasing it.
I would recommend this to a friendRated 3 out of 5 stars
Okay product, some flaws but good value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good screen. Speakers have some problem, as the sounds cracks up sometimes. Would not recommend to buy unless you plan to also get a sound bar.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We have taken note and will forward this information to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers have the best experience possible. Happy viewing! Thank you, Joseph TCL Customer Support
Rated 5 out of 5 stars
Great expierence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt delivery. Great sized tv for my apartment.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, my husband loves watching his sports on it.
I would recommend this to a friendRated 3 out of 5 stars
Smudgy picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as crisp/sharp as it is on the smaller 50" It looks as though there is a film on the screen.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BLM2,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worse investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t purchase this tv. Only last me a year n few months.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning this tv for a few months, i can honestly say it is the worst tv i have ever owned. HBO and disney plus do not work. i have reset the tv many times, uninstalled the apps. Now the control wont work anymore. Stay away from this tv and products from this company.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoseR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DO NOT BUY this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY this TV. Listen to the negative reviews. Stick with TCL Roku. The Google Version of this TV is terrible. Past my 15 days at under 30 so I'm stuck with. The Google Interface is slow, lags and freezes to point of being unusable at times.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Taylor,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Slightly Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture turns blue periodically but goes back to normal after a few seconds!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Flawed,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Hmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get the apps we was told we could get on this tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. TCL does not make any of the apps in the Google Play store nor does TCL control Google Play store content. Google or the specific content provider would be the best organization to ask for an answer. In most cases it is up to the app provider. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Mad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so hard to get through and you stay on hold for ever. The rep act like they couldn’t find my account but money coming out of bank account for the items.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Madden,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DON'T BUY THIS TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great until it stopped working 2 days after the return date. Suddenly, the TV started to freeze and reboot after every few minutes. BestBuy did nothing and TCL claims they have never see this, though there are many, many people with the same problem. Don't buy this TV - BestBuy won't stand by it and TCL can't fix it. I've had it for less than a month and can't watch anything.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Andy,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Cons mentioned:Speed
Rated 1 out of 5 stars
Thumbs Down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, poor quality, sound does not match the picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CheLL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of issues. TV with no screen display and sound still playing. Keeps changing channels even while not touched. screen dimming itself. This all happened within a month. Highly recommend not to buy. Spend few more bucks and get better. Could not return due to 15 days best buy policy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SKHuntsville,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 2 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the tv is great, it was poorly packaged and slightly damaged.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mgriffinclt,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Good tv but apps are horrible. Returned for a Roku.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nitrocannon,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. If your replacement is one of our other TVs and you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Great Until It Died at Three Months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We owned this TV for exactly six months, the first three of which it was in the box. For the three months it worked it was great, perfect. Then it died. Will not power on. Three months of use. I would not buy again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TheJoneses,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received a unit with multiple scratches on the screen. Setup is poor and have spent over 4 hours trying to get the initial setup completed. Severely disappointed with the time and money I spent in acquiring this product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this tv for 6 months, and the color is failing. The screen flickers, and the display is saturated in green color. I will not purchase a TCL again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.continously cant find wifi, and also trying fo use speak control is also bad, and it drops what you are watching and restarts channel you were on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support