Customer Ratings & Reviews
- Model:
- 65S425
- |
- SKU:
- 6323856
Customer reviews
Rating 4.6 out of 5 stars with 1711 reviews
(1,711 customer reviews)Rating by feature
- Picture Quality4.1
Rating 4.1 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the 65" Class 4 Series LED 4K UHD Smart Roku TV for its excellent picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have concerns about the remote control's responsiveness, durability issues, screen malfunctions, short lifespan, and insufficient volume, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
GREAT TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I don't do reviews, but this TLC 65" Led Tv it's worthy to due it. Very nice clear pictures, easy to set up like as parent control, timer,change sounds images, and so on...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
65” WoW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my tcl tv is a perfect match for my living room, its the right size and color to match my stand. the roku saves me from investing on the slower firestick, and its 2160 but without the big price tag. ty
I would recommend this to a friend - Pros mentioned:Picture quality, Roku
Rated 5 out of 5 stars
Gift for mom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was perfect for my mom as it was the right size and the built in Roku help seal the deal. I would but this tv again.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, lightweight and good picture quality. Roku OS works as desired. 4K rendering is quite good, and speakers are impressively effective. Overall recommended.
I would recommend this to a friend Rated 1 out of 5 stars
awful quality & even worse support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV late last year. TV was hardly used when the screen began to separate from the frame of the TV. It started on the left side and was quickly followed by the right side. You can see white light shining through the sides as the screen has pulled away. This caused black horizontal and vertical lines. The screen then started to crack on one side as it pulled further away. I contacted TCL support. Spent over an hour on the phone. Followed their instructions and sent pictures showing the issue. TCL responded stating the issue was not covered under warranty. They claimed that the issue was caused by impact to the screen. This is in spite of me providing pictures showing the screen pulling away before the crack formed, along with the pictures after it began to crack. The pictures also clearly show no sign of impact to the screen or the frame of the TV. A quick Google search as well as on Amazon.com found a large # of people who experienced this exact same issue. In spite of this TCL has continued to state that it is not covered under warranty
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition and that they are built to last. Given the opportunity, we could have tried helped resolve the problems you were experiencing had you reached out when the issue first began. However, physical damage would not be covered by the manufacturer's warranty. You can visit https://www.tclusa.com/support/warranty to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV, or if you have purchased an extended warranty.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Roku
Rated 5 out of 5 stars
Great TV especially for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy you can access networks through the remote. I mainly use Netflix, Hulu, and Disney+ and the remote has the easy access buttons for all 3. The quality of the tv is beyond the price. I have a 32 inch in my sons room for almost 2 years and love it, that’s why I purchased this one, and will be purchasing a bigger size for my bedroom. The only downside for me is the sound I have to turn the volume higher than my previous tv, because I have a personal preference when watching movies with higher volume, but I’ll be purchasing the roku sound bar, so that will solve my issue.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Fantastic TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is unbelievable for the price. The picture is amazing, the functionality of apps is seamless and setup was easy. Extremely happy with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of apps and extras included with this tv! Easy set up, and nice picture. I would recommend a sound bar with sub to go along with it. Good job TCL and Roku!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
iOS users beware! But still good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now this TV rates 5-star for being just a TV. The picture is amazing, it's crazy light so easy to mount, setup was super easy and the remote is simply (that matters to some). Where it loses points is with the Roku OS not being compatible with AirPlay 2! This makes me doubly sad because my Visio just got the firmware update to use this feature right before the LED panel started to fail...bummer. Now there are ways to mirror your screen on an iOS device, but it does require additional apps, and like you'd expect, the ones that work well have additional cost..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BigO,
Thank you for taking the time to provide your feedback. Screen mirroring with a Roku device is not supported with iOS® or Apple devices. However, you can download the free Roku mobile app on your smartphone to use as a remote, cast personal photos and videos to the TV, experience private listening, etc. You can also cast select channels (Such as YouTube) from your Apple device. You can visit https://support.roku.com/en-ca/article/208754928-how-to-use-screen-mirroring-with-your-android-or-windows-device for more information. Hope this helps!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight. Easy to use, beautuful and clear 4k visuals. Perfect for entertainment and gaming center. For the price it doesn't get any better.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great Price & Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point and good quality. It’s nice not having to hook up a Roku to it just hook up the tv and you’re good to go!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Easy to use and picture is great. The price was within my budget and we are happy with the product purchased.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great price for a 65 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brightness of this TV is a little dark if you put it in a room with big windows and sunlight during the day. Picture quality is okay in darker room especially playing 4k video game. so for gaming, I will say go for it because it is a good price. And I play video game during the day with some sunlight and it handles pretty well. But movies, sometime its a little dark if the movie is in dark scenes. If you watch a lot of movies during the day with lots of sunlight, you might want to get a higher price tv. but if you play lots of video games or game with kids, the price is perfect for a 65 inch tv. Roku app is really easy to use, can't go wrong with it.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck and good quality overall. The only con would be that the back of tv curves so it didn’t work with mount originally purchased
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Bigger is all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have the same television is the 55” and loved it so much we bought a bigger for the living room. Great value for the price. Picture is sharp and great contrast.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Solid tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this tv. Picture is good and user interface is easy to use. Definitely a good value for the price.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Rated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were replacing a 55” LG smart TV. The roku menu and remote are great. Picture quality is good, and we have not had the volume issue others have had. Would buy this TV again .
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TCL 65" TV Is the Best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! It's the best TV we've ever owned. The color and the clarity of the picture are fantastic and so lifelike. Very easy setup, too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV,love the picture and the color is perfect, this is the second TCL product that I’ve owned and I love it. I recommend this product to everyone
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great entry-level TV for 65 inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first 65-inch TV with 4K UHD. For the price I paid, which was $399, it is a great entry-level TV. It can't be compared to other higher-end OLED TVs for sure, but the picture quality is good enough for me to enjoy every single time. I don't use the TV speakers as I connect the TV to my amplifier and external speakers. The 3 HDMI outputs are just enough, but I wish I could get 1 or 2 more HDMI outputs for future expansion. The initial setup is a breeze. Roku user-interface is just great. The built-in wifi connection is solid and fast. All great experience for me so far.
I would recommend this to a friend












