Customer Ratings & Reviews
- Model:
- 65S425
- |
- SKU:
- 6323856
Customer reviews
Rating 4.6 out of 5 stars with 1711 reviews
(1,711 customer reviews)Rating by feature
- Picture Quality4.1
Rating 4.1 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the 65" Class 4 Series LED 4K UHD Smart Roku TV for its excellent picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have concerns about the remote control's responsiveness, durability issues, screen malfunctions, short lifespan, and insufficient volume, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great black friday price........ ..
I would recommend this to a friend - Pros mentioned:Roku
Rated 4 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good and I think this was a good purchase
I would recommend this to a friend Rated 4 out of 5 stars
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good purchase. My only grip is the instruction were not very clear and hooking up to the wireless router took several attempts.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture quality for the price and brand name
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Ok 4k tv for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving the size. I can game a lot better, especially if I'm doing split screen with my husband on borderlands 3. However, my 3d 1080 Samsung seems to give better picture quality even after doing everything I can with adjusting menu options.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Angie,
Thank you for taking the time to provide your feedback. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
ROKU TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We hung our new ROKU TV on the wall and it's like a mini theatre for us. We've really enjoyed it. This is our 3rd ROKU - we like the streaming channels and the ability to cast events from our phone to the screen.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my daughter for a house-warming gift. I live in Pennsylvania, so I dealt with the store in Pensacola, Fl. They were Awesome and I was VERY IMPRESSED with their Customer Service, the whole experience was Very Enjoyable. Thank You... Bob
I would recommend this to a friendRated 5 out of 5 stars
Works great with just antenna
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up with sound bar for tv and an old 5.1 surround sound for using the DVD player. Works great. The only thing that could have made it better would be a second plug for a digital audio cable in the TV. I could have used it to make the surround sound sound even better.
I would recommend this to a friendRated 5 out of 5 stars
Good for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is good for what you pay for. The roku interface is excellent and easy to use. If you are looking for the best possible picture, then this is not the tv for you, but for the price it definitely does the job.
I would recommend this to a friendRated 5 out of 5 stars
Great but wait...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome but just recently something "popped" and now there is a large discolored vertical bar running from top to bottom on the right center portion of the screen... I have a 5-year protection plan so we'll see if that kicks in to help...
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing Alot of research I found this TV. Wasn't sure about the brand but this had been the best purchase i have ever made. 4k budget tv . Worth every penny . Xbox runs great on it and shows are magnificent. Do yourself a favor , buy this tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Screen too Dark
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I really enjoy this TV. It's our main TV in our family room and is a decent TV. The picture is great...with one caveat. Even with the brightness up all the way, we can't see anything on the screen when it gets dark. As an example, we can't watch Mandalorian at all because it's too dark. All it looks like is a bunch of shadows moving on the black screen. The first part of Alladin was the same way! It also has terrible glare from even just a simple table lamp, making us have to turn off all lights if we want to watch TV! I'm not certain why it's so dark, but it makes it hard to watch sometimes! I suppose you get what you pay for!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Aliana,
Thank you for taking the time to provide your feedback. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TELEVISION
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard of the brand, but friends have a smaller version and recommended it. Got it at an amazing price. Loving it so far. 4K quality is great. Simple interface. So far I can definitely suggest it as a purchase.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice TV has all the options 4K sounds and works great nice remote it does everything we needed to do happy with this purchase we recommend this TV Tv would also make a nice gift for someone that did not have a 4K TV highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Great tv for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love not being dependent on cable in order to watch what we choose. The access to multiple networks is great...Roku, Amazon Prime, Netflix, etc! Though we’ve only had it for a little over a month, we are enjoying the access.
I would recommend this to a friendRated 5 out of 5 stars
Great TV and customer experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the COVID, we could not browse the store like we did in the past, the rep told asked us the specs we were looking for and then went in and came out with the list and the options with price, that extra help was great.
I would recommend this to a friendRated 5 out of 5 stars
What A Stealp
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this Roku tv! Only con about it is that AirPlay functions are sometimes glitchy and has poor connection. Otherwise would highly recommend this tv for the price! What a steal!
I would recommend this to a friend- Cons mentioned:Reliability
Rated 3 out of 5 stars
Tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a tendency to shut off randomly and restart randomly. Freezes once and awhile. The sound on it is not the best it’s like you have to blast the volume to hear shows and movies.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi issa,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
U SHOULD ROKU
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was such a good deal, we bought 2. my husband has one in his man cave and the other is in my she shed (my office area). the clarity is awesome. im actually getting into the whole ROKU thing. lol.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for streaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried gaming or anything on it, but works quite well as a living room TV. I'm not super picky about TVs like some are, but I think it looks great. The Roku interface is fantastic as well.
I would recommend this to a friend