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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the TV's affordability, ease of use, and the Roku interface. The remote control, however, received some criticism for being difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 313 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great, clear picture. It was easy to install. If anything, I wish it has a bit of a sturdier base. We have a toddle in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Buy this TV! Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV and the Roku built in. The TV picture looks great and the Roku functions are exactly what I needed since I stream everything

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very clear picture in 4K

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that this tv is just as clear or clearer than my leading brand tv. I primarily use this tv as a gaming tv in my man cave. However, when I do watch movies I experience an optimal picture quality. One think I did not like was the cheap feel to the remote. Also the tv remote receptor is on the bottom of the tv. If you have to place a sound bar in front of the tv it might block your ability to interact with the tv. I learned this the hard way and ended up having to call customer service and request a new remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Tv, it has a nice picture and features. Very good for the money. Plug in and jacks are to the side which make it easy to get to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW, I'm glad I went with this model!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menu is very easy to navigate. I googled some calibration settings and the video image is so clear, sharp, and high resolution, very happy with the picture quality. The audio quality is superb as well. Sometimes you get the TV home and are then disappointed with low volume levels, not with this TV. Gaming wise. I COULDN'T be happier. It does have a gaming mode for low Latency input. I play alot of Warzone so that low Latency is mandatory and this model gives just that! With a great picture as well. Buy it, do not hesitate!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this installed in my den. The picture quality is top notch. The colors produced are some of the best i have seen in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. It has a great picture and the Roku platform is easy to use. This is our 3rd TCL TV in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good TV, but a few flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup this tv in my living room as my main tv. The picture looks great, but not a lot of nifty functions like my Samsung TV. I guess it's because it's ROKU based. The Roku remote died within 3 weeks and had to get a replacement based on the warranty. If it wasn't a pain to take down and return, I think I would have went with the Samsung like I have in my bedroom.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Manny1975,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at [email protected]. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching for a few weeks and so far it's great, awesome picture and easy to setup everything I needed to start streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This unit was so nice I replaced 65” Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We saw this tv with all of the loaded features and replaced 65” Samsung costing more than three times as much. Best deal we found!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Feature rich—great set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year, we still really like this big screen. The Roku platform is good. A few launches this year like HBO max and Peacock were slower to release an app to Roku for streaming, but you can connect another streaming device such as Apple TV. You can’t get watch content directly from the web on Roku. The few times we wanted to do this, we connect a laptop and cast to the TV using our Chromecast. You can also connect a computer directly and use it as a monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL TV is our first smart TV and for the most part we're very satisfied. Nice picture and Roku software works very well. I picked this up for nearly $200 off so it was a great deal at the time. The only complaint is the remote. It's the worst remote I've ever used. Difficult to use and very cheap. Struggled for 2 days using it and almost returned the TV because of it but I purchased a replacement Roku remote for $30 and was much happier. Overall, great TV but horrible remote. Replace it or use the Roku remote app on your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great UHD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a small hiccup with the delivery we are enjoying our TCL 65" 5 series. The 2020 5 Series is quickly becoming our favorite TV ever purchased. The ROKU feature is great, the sound is wonderful and the picture is amazing. We have only been watching it for 2 weeks but have no complaints so far. still fiddling with the adjustments ( wife is OCD) but hope to be enjoying this for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy ..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a perfect buy by this price. the sharpness of my new tcl 65 ”is excellent, the configuration is fast and no problem with streaming tv. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy set up. Easy to use. Could use a remote that allowed for better digit input.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and I love the size and quality of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but not great 4k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good inexpensive 4k television. The responsiveness is a tad slow at startup. Turning on the TV takes more time than I would like. There is some noticable drag during sports (football, basketball) and action movies. But overall it's a decent television for the price point. The 4k quality is a major upgrade over standard HD, highly noticeable. Not having to have additional Roku equipment is a major bonus as well. As stated previously, it's a good television for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV you can get at this price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a steal for the quality you are getting. You get in this tv what you would spend twice as much for another brand. It looks and feels nicer than you would even expect and you can’t go too big! Thinking of 55”? Go at least 65”! You won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely Pleased With This TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung TV finally gave out and we were in need of an updated TV. We purchased this one and the setup was so easy I was actually shocked. I love this TV, my kids love this TV. My six year-old can easily maneuver through the menu. It has been a month and so far, I have no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 5 series

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Very easy to use. You won't be disappointed in the picture.

    I would recommend this to a friend
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