Customer Ratings & Reviews
- Model:
- 65S546
- |
- SKU:
- 6470262
Customer reviews
Rating 4.1 out of 5 stars with 247 reviews
(247 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and affordable price of the 65" Class 5-Series QLED 4K UHD Smart Google TV. Many users are impressed with the fantastic picture quality, especially considering its reasonable price point. The easy setup process is also widely appreciated, with users highlighting the convenience of getting the TV up and running quickly. However, some users have expressed concerns about the TV's slow performance and the design of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with it no complaints great picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Picture ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This QLED Product is very nice - best picture ever.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Dumb panel lottery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and picture just a bummer the the screen start to display pink tv had to return it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mxer198,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good tv for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, not bright enough to fight glare with open windows, but good enough for daily usage.
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot complain about this tv at all. Over all I’m very happy with the product.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and the geek squad personnel who came to install/hang the tv on our wall. The personnel was very informative and answered all of our wit. They even called us 3 days after the installation to see if we had any additional questions!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV, right choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, I could not have made a better choice. The only thing is I cannot figure out how to listen with headphones at the same time as others listen to the TV, I am hard of hearing. I'm buying 2 more TCL's for the bedrooms this week.
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bright screen. Great visuals and Google tv is the platform I use so setup was easy
I would recommend this to a friendRated 1 out of 5 stars
Bugs and Problems.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues. Netflix suddenly drops out. Gets stuck at home screen. I thought I was saving money by going TCL but next time I will spend more and just buy a Samsung TV. These TCL / HiSense brands are super unreliable.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JaeP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TBD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. Curious of durability and quality control.
I would recommend this to a friendRated 5 out of 5 stars
Don't be turned off by the TCL brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price ($620) this feels like a bargain. Google TV is the first smart TV software I've actually used instead of just plugging in an Apple TV set top box. I really don't see the need to spend the extra money on a name-brand TV.
I would recommend this to a friendRated 4 out of 5 stars
TCL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv. Google tv is a must have for anyone.
I would recommend this to a friend- Cons mentioned:Processor speed, Remote control
Rated 1 out of 5 stars
Awful TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow slow processor, remote is the worst I’ve ever seen, sound quality not good. Just mad I let the sales guy talk me I to this over LG. Never again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top things i like about the 65’ google model: great menu interface, cool remote, narrow stance option. Overall a very good budget option! Easy to live with.
I would recommend this to a friendRated 5 out of 5 stars
TCL 65”Series 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my first stop for any electronic purchase TVs, speaker systems computers cameras. Everything came from Best Buy the service is always great With plenty of selection.
I would recommend this to a friendRated 5 out of 5 stars
Gagner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We fully appreciated the salesman who helped us pick out this particular product. Very knowledgeable about each product line. We couldn't be happier with this selection and service.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv in the store, but when I got home it was way to big for the space. I had to return it. Absolutely no problems returning it. I hadn’t even opened box. Great value
I would recommend this to a friend- Cons mentioned:Software
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV online. I was disapointed. Thr software was buggy and the picture was not great. I ended up returning the TV after a week messing with it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Tcltv,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
BEST BUY THE BEST OF THE BEST
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect very pleased of the personal at both end Moreno Valley Ca and Salem Oregon Patrick Sylvester and the amazing HEEK Squad why buy anywhere other than BEST BUY
I would recommend this to a friendRated 3 out of 5 stars
Not a fan of google streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really say much about this TV unit as I returned because I was not comfortable with the google streaming I was misinformed by a BEST BUY representative and returned the TV and got the one with the Roku.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lynn,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support