Customer Ratings & Reviews
- Model:
- 65S546
- |
- SKU:
- 6470262
Customer reviews
Rating 4.1 out of 5 stars with 247 reviews
(247 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and affordable price of the 65" Class 5-Series QLED 4K UHD Smart Google TV. Many users are impressed with the fantastic picture quality, especially considering its reasonable price point. The easy setup process is also widely appreciated, with users highlighting the convenience of getting the TV up and running quickly. However, some users have expressed concerns about the TV's slow performance and the design of the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to spend under 600 for a 65". Display quality is really great. Took a bit of configuring to set up apple tv remote but it all worked out.
I would recommend this to a friendRated 1 out of 5 stars
Horrible TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I have ever had. The OS is super buggy. The screen will go dark randomly. The sound cuts in and out. High latency. Truly awful.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Autumn,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Google tv
Rated 2 out of 5 stars
Nice screen, firmware sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. The Google TV form ware is buggy, laggy, and just horrible. I don’t recommend this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FredH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Slow and Laggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow and laggy. I have older Modis the TCL smart tv and they all out perform this one! Buyers regret on this one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Houston24,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
TCL 65inch review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven taken it from the box yet or used it as of today a month since my purchase
I would recommend this to a friendRated 1 out of 5 stars
Sound Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a TCL Electronics TV for about eight years now and when I decided to buy another TV in July I figured that it has been a good TV and that I will get another one, which I did. I had it for about a week when that sound messed up on the TV and I called and they told me that this happens sometimes to the new TVs and that all I needed to do was reset the sound and I should be good. I did and it worked properly for a little while and then the sound stopped coming through my sound system, but not on a regular basis. I have called and talked with TCL Electronics and they have been having me jump through hoops to get anything done. they want me to run a diagnostic test on this TV and I don't have the time or the general electronic knowledge to do what they are asking. Not that I am stupid with electronics, but I am not going to do their job for them, and I also feel if they want these tests done then they either need to send someone out or have me take the TV to a repair shop. This TV is two months old and shouldn't be acting like this, but yet the company is still not willing to either fix or exchange the TV. If you consider buying any new electronics please avoid TCL Electronics they will not honor their warranty agreements.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stacie,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 2 out of 5 stars
Slow response times
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of lag and freezing while using the home page, please update the software.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Torres,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. A real value! Looks great from every angle. I may buy another one for my second home.
I would recommend this to a friendRated 5 out of 5 stars
Good quality TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's light, size was just right for our live room. Bestbuy staff was really professional and helpful.
I would recommend this to a friendRated 3 out of 5 stars
TCL 65 Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed that this is just 60hz, but it still looks great once you get past that.the sound is lack luster as well, so get a sound bar.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tommy,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv.My son bought this television for his room after we had bought the 75 inch exact one..
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good television. I'm still trying to manipulate using the apps.
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv and great value with QLED display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great display. QLED and 240hz refresh rate. Great buy at the price.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this item. Would definitely recommend to others.
I would recommend this to a friendRated 5 out of 5 stars
Nice pictures -Using A PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, can’t complain. I will buy again if given the opportunity.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Works great, looks great. Nothing to gripe about.
I would recommend this to a friendRated 5 out of 5 stars
Great picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom and she loved it and would buy again
I would recommend this to a friendRated 5 out of 5 stars
Good low range TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Not overly bright. Handles motion well
I would recommend this to a friendRated 5 out of 5 stars
new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the installer was the best! we love our new tv too
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Purchase would highly recomend to others
I would recommend this to a friend