Customer Ratings & Reviews
- Model:
- 65S546
- |
- SKU:
- 6470262
Customer reviews
Rating 4.1 out of 5 stars with 247 reviews
(247 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and affordable price of the 65" Class 5-Series QLED 4K UHD Smart Google TV. Many users are impressed with the fantastic picture quality, especially considering its reasonable price point. The easy setup process is also widely appreciated, with users highlighting the convenience of getting the TV up and running quickly. However, some users have expressed concerns about the TV's slow performance and the design of the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv's.. The gentleman that did them did awesome job
I would recommend this to a friendRated 5 out of 5 stars
K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv I have problems with my cable provider though.
No, I would not recommend this to a friendRated 5 out of 5 stars
Tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The tv has so many new features and elements!
I would recommend this to a friendRated 5 out of 5 stars
Tcl
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value excellent quality highly recommended buy
I would recommend this to a friendRated 3 out of 5 stars
UI is damm slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The UI is not responding smoothly. The apps are taking time to respond.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Aravind,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 2 out of 5 stars
Tv not worth the money if you cant make a TV that
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with the TV it locks up no sound try changing channel and tv total freezing up have to unplug and wait a few minutes then plug it back in and it works for a week or so and it happen three times not happy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EdH1,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was in expensive and it was slow to perform. Returned it bought Sony 65” XJ90. 400 more but very fast to perform.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MotorcycleMark,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet nice but not fully satisfied will but it again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello ZZZZ,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Buyer beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV for 12 days, probably used it 6 or 7 times, and there were burn in issues and the bottom part of the screen glitched constantly. If it did this 3 days after I would have been stuck with it. People work too hard for their money to stuck with crap that they pay a lot of money for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible Dolby Vision and HDR performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buggy, even after updates, Dolby Vision and regular HDR are so bad, makes blacks look bad, not rich or deep at all, it has like an auto contrast/brightness that looks terrible during Dolby Vision or HDR content, i regret this purchase so much..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LuisMjr1,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Restart after restart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV keeps having to restart within the first 10 minutes of turning it on. I cannot tell what the issue is but I constantly have to do a hard restart with it. What’s going on? I am going to reach out to Best buy to get this exchange right away.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EustisC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
System very lagging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this tv. Google tv system is absolutely slow and keep lagging all the time. It’s just annoying to use it and navigate through the apps. System is up to date and still have several issues.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TiagoS,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Service After The Sale....!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sales Representative, tremendous product,...very disappointed in the service after the sale. I've been a loyal customer for many years.....this transaction was upsetting.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bkone1017,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with after sales service. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unpacked the tv and when we set it up, it had a line down the middle. We returned it and went with a Samsung
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rose,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Slow and bugg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google tv interface lag and slow make streaming movies laggy and slow as well
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Geralt,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you!
TCL Customer Support
Rated 1 out of 5 stars
Didn't last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out 65 days after purchase, do not recommend buying this model
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kraken,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Didn't work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was broken. 2 clear inside cracks to the panel.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Carlos,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Mediocre tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre picture. Not as good as I expected for a QLED.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Doug,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be unhappy with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thanks,
TCL Social Support
- Pros mentioned:Picture qualityCons mentioned:Processor speed
Rated 5 out of 5 stars
So fast, so beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 55" LG smart tv and it is a major upgrade. Every show i watch is even sharper than ive ever noticed before. Animated movies habe so much more detail than ive ever noticed ever! The colors this tv produce are phenomenal. 10/10 reccomend the google version of the tv. Its very fast and responsive. My 2 year old LG was sluggish and slow to respond when clicking on anything. This TCL is immediate and lightning fast. As with all of these new tvs, sound is not the focus and i use a full surround. Only the tv speakers at night when i need to be quiet. They do the job and nothing more.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TCL WOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would put this picture up against any Samsung of Lg with the same equipment! i started buying plasma tvs when the first came out, still have Samsung it is 16 years old and every time there is a new picture type coming out i buy one! This and i have probably bought 10 tvs since that plasma has a better picture than any!! The price you can not beat!! bought a 4 year warranty just in case never had TCL
I would recommend this to a friend