Customer Ratings & Reviews
- Model:
- 65S546
- |
- SKU:
- 6470262
Customer reviews
Rating 4.1 out of 5 stars with 247 reviews
(247 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and affordable price of the 65" Class 5-Series QLED 4K UHD Smart Google TV. Many users are impressed with the fantastic picture quality, especially considering its reasonable price point. The easy setup process is also widely appreciated, with users highlighting the convenience of getting the TV up and running quickly. However, some users have expressed concerns about the TV's slow performance and the design of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this model to replace an old Sony X850 series TV, and I have been blow away by the picture quality. The depth of colors and clarity of images has been great. During set up, the system automatically updated itself to latest firmware, so one less thing for me to worry about. App searching and customization is very seemless in the main menu of this model. Would highly recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great, but the TV was glitchy from the moment we got it. Would always kick us out of apps, like YouTube TV. Then something went wrong where we could no longer use a remote to operate the TV. Tried a different remote, still didn’t work. Had geek squad come look at it and told us there was nothing they could do and we have to get a whole new TV. DONT WASTE YOUR MONEY.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CallenT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a good clear picture connected to my stereo system. Not as easy to use as I would like. Best with programs in 4G. Price was good on Blavk Friday
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Amazing Color! Easy installation.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People complaining about app bugs is very wrong. This tv is amazing and the color and quality are just unreal. I would highly recommend this TV to anyone looking to upgrade and get the best bang for their buck.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Love the addition to our new apartment
I would recommend this to a friend - Cons mentioned:Software
Rated 2 out of 5 stars
Disappointed with software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is great. Software is bad; not very responsive, voice command I have to set up again every time. If the software was good, this TV was 5 starts for me
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Unfortunate experience to say the least
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a $2000 65” TCL TV 18 months ago and it died today. Maybe we should have purchased the extended warranty but I expect something of the said quality to last longer than that. TCL and Best Buy basically said pound sand and good luck! No prorated credit or anything. I get it if we’re 3,4,5 years in but 18 months!?! Stay away from this brand. Spend your money elsewhere.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support