Customer Ratings & Reviews
- Model:
- 65S535
- |
- SKU:
- 6423898
Customer reviews
Rating 4.5 out of 5 stars with 762 reviews
(762 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and easy setup of the 65” Class 5 Series QLED 4K UHD Smart Roku TV. Many customers rave about the superb picture quality, saying it makes them feel like they are right on the field during football games. Customers also appreciate the affordable price and the convenience of the Roku platform. However, a few customers have complained about the small remote control, screen issues, and motion blur.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV; great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Well-designed, great picture, great value.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tcl 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Good quality and would buy again. Clear picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV NICE PICTURE AND FEATURES GOOD PRICE
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Priced well for the entry level model.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. Perfect birthday present.
I would recommend this to a friend - Pros mentioned:Roku
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price if you like roku.tcl is going places
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product at a fair price - easy to use and set up
I would recommend this to a friend - Pros mentioned:Roku
Rated 5 out of 5 stars
Good quality picture~
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the $ Good quality Enjoying it very much
I would recommend this to a friend Rated 5 out of 5 stars
Best TV I've ever owned!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never understood when I saw advertisements for TVs that said how black their blacks were, until I got this TV. I always thought black was black, but this TV's blacks are so deep it makes the contrast between dark and light amazing, as are how bright the colors are. Just a great picture. And Roku is a great operating system.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great value for money. Really good colors
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
65" TCL Roku TV is fraught with problems. Avoid it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like TCL. The TV's picture is good. But their Roku operating system is garbage. It's unusable. The channels you save do not start saved. The channels you favorite disappear. The remote is very unresponsive, unwieldy, and not very ergonomic. The symbols used for the buttons aren't intuitive either. You think you're pushing "back" but it's not back, it's some other feature. And the denounce for the button press doesn't work. You press once and it enters the button like you're holding the keys down on a Windows keyboard. Worst of all is the software glitches. Upon attempting to open the Netflix app, it crashes. No update available. If you delete and reinstall, it works one time. Each time you try to restart Netflix, it repeatedly crashes and requires reinstallation. After visiting various help sites, none of the solutions presented created a repeatable fix. I'm thoroughly dissatisfied with TCL's Roku TV and I'm returning it tomorrow. As I'm returning it, I perused the Best Buy website Open Box list and found two more of these exact TVs are already there. That says a lot to me. Apparently, I'm not the only dissatisfied buyer. I 100% do not recommend this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ScientiaVult,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Happytv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Must have HD cable for full picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
Defective TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From my lots of hours of research, this TV was going to be the best bang for the buck. Picture was great with beautiful Dolby vision. Great contrast but had lots of blooming. TV was fast and responsive. Design was great. I was admiring the TV until when I saw two penny-sized black spots on the lower right of the screen. I was not going to keep a defective TV. Then I had to go through hard times repackaging for them to pick up. How can you let a defective TV pass through QC? Now I am hesitant about getting any new TCL tvs, even though they come up with cool new techs. Ugh, I really admired TCL :(
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Paul,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Another great TCL TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV for the money. This is my third TCL and they are all great. I bought the Hisense U6G after reading great things about it and that was a huge mistake. I boubht this after and this is a far better TV with much better blacks and motion. Great TV!
I would recommend this to a friendRated 5 out of 5 stars
Tv and tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great . Except it needs returned because there is a problem with the Netflix app. From the set up the tv said there is no room. Lol. The tech. Was great and helpful. Disappointed that it takes a month to replace the tv.
I would recommend this to a friendRated 4 out of 5 stars
Good value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the greatest TV ever, but at the price point, it is quite good. I wanted to get the 6 series, but it was out of stock, and so got the 5 series instead. The screen is not quite bright enough for viewing in a well-lit bright room. Otherwise, it is quite OK.
I would recommend this to a friendRated 5 out of 5 stars
Great bang for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Roku interface compared to any other platform. So simple and user friendly. Also, I’ve never had an issue downloading an app that was not preinstalled. Some of the newer ones like HBO Now and Discovery + are only available on select t.v.s .
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young man, Merritt, did an excellent job explaining things to us 2 weeks before when we bought one tv and helped us again the second time. Friendly, articulate and knowledgeable were the key to our purchases. Thank you. I’d hire him in a minute!
I would recommend this to a friendRated 5 out of 5 stars
Gaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an LED to this Oled specially for gaming. It was worth it. Great TV for the price. Saved a lot vs. Spending an extra $300 for a Samsung or Sony. The blacks are amazing and the 120hz is great too, you notice the difference. It also works with Alexa
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great TV, remote nor so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture, and I enjoy it very much. My only substantive criticism is that the remote has limited features, and offers no voice input. In this day of high end TV's, that's unfortunate.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi glpjr,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support