Customer Ratings & Reviews
- Model:
- 65S535
- |
- SKU:
- 6423898
Customer reviews
Rating 4.5 out of 5 stars with 762 reviews
(762 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and easy setup of the 65” Class 5 Series QLED 4K UHD Smart Roku TV. Many customers rave about the superb picture quality, saying it makes them feel like they are right on the field during football games. Customers also appreciate the affordable price and the convenience of the Roku platform. However, a few customers have complained about the small remote control, screen issues, and motion blur.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Serious concerns
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the TV for about a month. The picture is good and the sound when coupled with the TCL ATMOS sound bar is excellent, But twice after powerup the home screen will go haywire on any remote button press. I have updated the software, but it has not helped. Each time I can eventually get things back to normal after repeated reboots. This only happens on the home screen, so I guess it should work with an external steaming device, but I should not have to do this with a new TV. I guess I will reurn it an try another model.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi media350,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great value for the money. Best quality to cost o
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price but I decided to exchange this for the better TCL Series 6 Excellent for gaming! Good/solid (but not great) HDR and Dolby Vision eArc HDMI works great for passing Dolby/DTS sound to sound bar through TV from Xbox Series X and PS5
I would recommend this to a friend- Pros mentioned:Roku
Rated 3 out of 5 stars
Nice but not worth the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice TV, but I could have bought one for less money and still have the same quality. I paid more for the newer model and QLED, but honestly the series 4 would have been just as good and less money
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Moose,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roger/Robert was an amazing help at checkout and was kind throughout the transaction. The tv is a great fit for our living room and has amazing tv as well as gaming quality based on whichever mode it is switched into.
I would recommend this to a friendRated 5 out of 5 stars
TCL - unexpectedly great quality/price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that I haven't had a single issue with this TV. Best budget buy for the size that I could find at the time and I am more than happy with my choice
I would recommend this to a friendRated 5 out of 5 stars
Very impressive Mid Range QLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has very good black levels and the addition of Dolby Vision and motion interpolation is a bonus. With Roku, this television is much better than the 2021 Google model that proceeds it.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding customer service and TV performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Best Buy customer exchanging Google model for Roku model. TV installed and perfect performance. Highly recommend and would certainly buy TCL again.
I would recommend this to a friendRated 5 out of 5 stars
Great TV.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Individual lighting zones rather than edge lit or direct lit panels. Save your money and buy this instead. Calibrate your screen too.
I would recommend this to a friendRated 5 out of 5 stars
A bargain to good to pass up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an genuinely excellent product for the price you pay. I did a ton of research before purchasing and it really paid off. It's a much higher preforming tv in comparison to it's LG and Samsung counter parts.
I would recommend this to a friendRated 5 out of 5 stars
Nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure about TCL brand but my son had one and no problems. Good value for the price and Roku tv works good. Bose system runs through it for audio.
I would recommend this to a friendRated 4 out of 5 stars
Hard to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very tech savvy and I have to say this TV is the most difficult I’ve ever used. I can’t even find the setting to adjust the bass and treble. You wouldn’t think it’s in the sound setting but it isn’t.
No, I would not recommend this to a friendRated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don’t like about the TCL TV is the remote, it sucks they put the volume and mute buttons on the side of the remote so every time you pick it up you hit those buttons.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV For The Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv for the money. I will have to wait and see how it holds up, but I'm happy with the purchase. I have had good luck with TCL in the past, hopefully this will be no different.
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the value of your money! It is an amazing TV! I have a naturally darker room so i like it, many complain that it doesnt get too bright but never a problem with me
I would recommend this to a friendRated 5 out of 5 stars
65” TCL tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our TCL 65” tv works as expected. We did have to work through a couple problems getting old equipment to interface with it, but the problem were quickly resolved.
I would recommend this to a friendRated 5 out of 5 stars
Advanced features at low price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives you an excellent display quality also with dolby vision features at low price compare to other models. I really enjoyed and bout a 75 Inch TCL TV of the same model.
I would recommend this to a friendRated 5 out of 5 stars
FANTASTIC EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gentlemen that helped was super knowledgeable. made the process seamless. ran into a few hiccups but he knew what he was doing much appreciated.
No, I would not recommend this to a friendRated 5 out of 5 stars
Affordable 65-inch QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and affordable option for a smart 64-inch QLED TV. The picture isn’t ad bright as some of the other options, but they cost significantly more.
I would recommend this to a friendRated 3 out of 5 stars
Motion Processing Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motion processing cant be turned off except on HDMI inputs. I wanted to just use the built-in Roku, but couldn't get rid of the "soap opera" processing, so I ended up plugging in a Fire stick. This works fine but I don't understand why the native Roku display doesn't get the same display control options that you get on the HDMI inputs. If you're not planning to use the native Roku interface this won't matter - it is a nice display. Otherwise, be warned!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Amazing tv for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv for the price. Contrast levels are awesome. Extrenal light handling is a little poor. But everything else about the tv is great.
I would recommend this to a friend