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Customer reviews

Rating 4.5 out of 5 stars with 762 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, and easy setup of the 65” Class 5 Series QLED 4K UHD Smart Roku TV. Many customers rave about the superb picture quality, saying it makes them feel like they are right on the field during football games. Customers also appreciate the affordable price and the convenience of the Roku platform. However, a few customers have complained about the small remote control, screen issues, and motion blur.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 762 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not as good as older tcl 6 series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image quality. Was expecting it to be as good as precious years 6 series. It is not

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mike,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents they love it. I should of just went ahead and spend the money on a newer unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for the price, you can’t beat it, good screen quality and the roku system makes even better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV Roku Not So Much

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because roku had the spectrum roku app. Since then I've had to get rid of spectrum because the app no longer works since they were dumped by Roku. I now have Fubo which has app issues on Roku and was contemplating a change to YouTube TV and apparently Roku has now dumped them as well. The TV overall has been good, but I wouldn't buy a Roku product again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi The Future,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. You can visit Roku's support site and search "Why is a channel no longer available on my Roku® streaming device?" for more information.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good value TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with easy to use smart features. Not the best picture, but good enough for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture with vibrant colors. I would definitely recommend this to anyone looking for a 65” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL - 65” Class 5 Series QLED 4K UHD Smart Roku TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Roku TV, just wish it would have been cheaper since newer models are coming out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv! I wish the refresh rate was a bit better though for a 65'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a tv with audio video sync issues. Told this is a problem with larger TVs. So so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my TV! Excellent device for an excellent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a soundbar and subwoofer which is not compatible with the tv. Also my Bose headset would not interface

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv ok / Price drop I feel Shafted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything ok. Just feel shafted it drop $100 in less of 3 weeks of my recent purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV with right Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance TV..finally something to switch from Samsung and LG...super smooth roku remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Great performance. BIG fan of ROKU built into TV instead of random smart OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesmen was great and pleased with product setup was explaned well to me and delivery was on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV! First time ever I try a different brand than Samsung and I’m really not disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very loud picture is okay can definitely tell the difference between the Samsung and the TCL

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great big TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so very happy with this "TV" as it has filled a special area in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good love it continue to buy from best buy and love how quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service at Best Buy.. my husband loves the tv.. his Christmas gift

    I would recommend this to a friend