Customer Ratings & Reviews
- Model:
- 65S535
- |
- SKU:
- 6423898
Customer reviews
Rating 4.5 out of 5 stars with 762 reviews
(762 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and easy setup of the 65” Class 5 Series QLED 4K UHD Smart Roku TV. Many customers rave about the superb picture quality, saying it makes them feel like they are right on the field during football games. Customers also appreciate the affordable price and the convenience of the Roku platform. However, a few customers have complained about the small remote control, screen issues, and motion blur.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV and easy to setup.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to setup, lots of streaming apps,
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
buget tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for price hope it lasts longer than the tcl i had broke after 18 months
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Some pixelation and blurriness occasionally, but not bad for a decent priced 65” TV.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the size of the family, easy to use and have very good resolution.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great price. Delivered with care and on time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Prefer not to use one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loooooooooooove my tv! The picture is BEYOND awesome!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mr Lara
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, picture and apps to choose from! It’s a great experience!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is really good it has good picture quality
I would recommend this to a friend Rated 2 out of 5 stars
Crappy quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCON board now fried and it only has 3 years since bought new.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this in our living room shortly before we moved to Florida it was a great TV but I sold it because I didn’t have any Space for it on the moving truck
I would recommend this to a friendRated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this TV. Just had the Geek squad assemble a stand, then install the TV. Nathan and Ted were excellent. They were very professional. They were worth every penny.
I would recommend this to a friendRated 1 out of 5 stars
Hate the Roku stuff and HDMI dead in 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the HDMI inputs died after two years. I purchased TCL Protect, and found out the hard way its a joke. Can’t get any help from them. Will never buy another TCL TV.
No, I would not recommend this to a friendRated 1 out of 5 stars
HORRIBLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give 0 stars!!!! We bought this TV 14 months ago and it now the screen went out. TCL won't do anything since its been more than a year. Best Buy wont do anything unless we pay $600, which at that point, I can just buy a new TV. I will never buy TCL again!!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Haha,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
TCL Social Support
Rated 5 out of 5 stars
Great television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his tv and the apps that come with the television
No, I would not recommend this to a friendRated 4 out of 5 stars
Fun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far,I should have ungraded years ago.Love the sports/ movis settings
I would recommend this to a friendRated 1 out of 5 stars
Black screen of death
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 years and 11 months in the screen just died. Look up TCL Black Screen of death, it’s becoming an issue.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor Brand Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Researched quite a bit before buying and got great reviews from a performance standpoint. Picture looked good and had great 4k images. After 1.5 years, it unfortunately dumped out on me and was told by Geek Squad it was unrepairable due to the way TCL makes there TVs. There were some other small issues that were an annoyance but beyond the most frustrating thing was the longevity of the brand. I gave TCL a try but will not buy another due to that.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi dmo242,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good things the Roku part of the tv is easy to use. The bad thing is picture quality is lacking my 6000 serries Samsung LED 55 had a better picture. I figured I was upgrading with a QLED but i was wrong it also doesn’t keep up with action seens or sports the quality degrades the faster things move.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dusty,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL 65" Keeps rebooting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2 years ago. From early on, the built in roku reboots once or twice a week. Picture is ok, but the reboot is very annoying. I would look at a different brand if purchasing again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Foneguy,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wrong screws with TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I just bought this tv tonight and the screws that came with the tv to mount the stands onto the bottom of the tv were the wrong size!!! We were so excited to set it up only to get home and not be able to do so! I’m so frustrated as now we have to try and find screws that will work! What manufacturer sells a tv with the wrong screws and clearly Best Buy doesn’t care they are just trying to make a quick buck!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Hayley,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal. The screws that come with the feet to attach to the TV should indeed be the correct size. The feet utilize M5 x 25 screws. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support