Customer Ratings & Reviews
- Model:
- 65R635
- |
- SKU:
- 6424216
Customer reviews
Rating 4.2 out of 5 stars with 732 reviews
(732 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, especially with Dolby Vision, vibrant colors, and sharp details. They also appreciate the affordable price and user-friendly Roku platform with voice command. However, some users have concerns about the remote control synchronization and the TV's reliability, with reports of periodic restarts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 65" R635
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, unfortunately 1st set had a problem per the Geek Squad & was returned. I then purchased another.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a very clear and vibrant picture. I have purchased several TCL TVs and i am always happy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and am glad I waited to purchase it. The sound is actually quite good for TV speakers.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Nice tv.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Good value. I prefer to use my Apple TV 4K instead of the Roku apps. No complaints.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Great color, very bright and great viewing angles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Beautiful TV. The colors is amazing. Very bright and has excellent viewing angles.love the Roku UI.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. Good sound and picture quality. I am happy with my purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Great TV~~!~!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, not only for the price, but its a great TV! Coupled with the TCL wireless surround speakers, this is great for my media room!! I would not use this TV without surround or a sound bar.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent TV. Beautiful picture, amazing in 4K, awesome to game on.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL makes an excellent tv for the budget-minded. The picture compares with far more expensive sets.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv picture and value. It's had some issues where it randomly resets itself or disconnects from the sound bar so there are likely some long term quality issues.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Phil,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and good picture quality and sound! Worth money
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is fantastic! A huge upgrade from our old plasma set.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL is Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has OLED like performance, BB had it ready for pick up with no issues and helped load it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture great quality love this tv. Has everything you need.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price!! Had it mounted by geek squad and it was money well spent!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV, great picture and also love the Roku interface.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv for the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the value. Not so great viewing angles. Definitely need a sound bar with it though!
I would recommend this to a friend - Pros mentioned:Roku
Rated 5 out of 5 stars
Built in Roku is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv love built in Roku to quickly switch between all our Roku TVs from our phones
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tlc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product perfect picture good sound light weight
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
TV turns off and resets by itself
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture quality is great but there are some serious problems with unit I got. The TV will turn off by itself then cycle to a red TV screen for 1-2 minutes before restarting and going to the main menu. This has happened to me countless times while playing PlayStation 5 in the middle of online multiplayer games and while watching YouTube TV. I got this TV because the specs were great and the lowest price point for taking advantage of the PS5 graphics, but the resetting issue is really annoying. I’ve been in contact with TCL support who has sent a technician out to me three times in the past three months because he can’t fix the issue and it keeps happening. The technician is really nice but not much you can do about a lemon of a unit. They won’t send a replacement even after all the repair attempts, just something to keep in mind if you’re thinking about purchasing this TV. If the TV didn’t have the resetting and turning off by itself issue I would be happy with it, but can’t recommend it because of that.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Charles,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support