Customer Ratings & Reviews

Great tv for the price when you’re on a budget....

Setup went well as this is my 2nd TCL and a upgrade from a previous Class 5 Series. Speaker volume is the only negative.

cannot synch sound from the TCL TV to their TCL sound bar, Have a half second delay. it seems that others have the same issue!!

Be warned. Although the picture is great, this TV has some major problems, mainly that it randomly reboots itself. Some days it will be ok, others it might reboot 3 times. No amount of factory resets will fix this. I suspect TCL had some flaws in manufacturing?

We have enjoyed the TCL 65" TV we purchased from Best Buy. I need to tweek the color slightly, but am very pleased with the purchase.

The remote lags a lot while in the initial setup. A 1min login took me like 10mins. For those having the issue, press and hold the little pair button on the back of the remote, when the light blinks, press and hold home and back button. That should repair the remote to the TV and fix the issue. Flickering, backlight would go off every couple minutes the only way I could get it back was by using the reset command on the remote (Homex5, rewindx5... and so on). Online customer service is useless, "this was purchased at a store, we cannot help..." like at all. Now I have to rent another truck and drive this thing back to a store. Like I have all the time in the world.

Did my research before making a purchase and read lots about how this model has features comparable to more expensive big names for less money but while still being a quality purchase/value. Set it up at home at the end of October and couldn't have been happier! Everything seemed great. After a few weeks we turned the TV on and it made a screeching sound, high pitched and the normal audio was not there. The only way we could solve the issue was to go into settings and "restart" the TV. After restart it would be fine....until the next time it did it again and again and again. Haven't been able to find a way to force the TV to do it, it only seems to happen with the luck of the draw. I was watching TV a couple nights ago and using my bluetooth earbuds through the Roku app so as to not wake up my family. After watching my show I took my earbuds out and turned off the sound mode from the app and the TV did it again, screeched loudly enough to wake up my wife. I had to "restart" it just so I could turn it off to go to bed. Needless to say it seems to be a hit or miss issue when I look it up online with TCL TV's. It looks as though a return is in my future for this.

Picture quality is very good but I am not sold on their quality control. This television restarts on its own periodically. There is also a terrible lip sync issue that is very inconsistent. I called TCL and they had me do a factory reset. The tech said if that doesnt work they would have to send a repair tech....for a tv that is less than one month old. I am guessing that TCL televisions are a bit of a lottery purchase. You may get a good one, but you may not. If the factory reset doesn't work I will be returning it and purchasing another brand. My advice is to shell out a few more dollars and buy a different brand. My living room Vizio tv has been flawless for three years. I regret not getting another one.

Coming from a 5 years old Samsung Tv, the picture quality on the this TCL is good, a little bit dark. However, the remote was so laggy and unresponsive even with the latest firmware. The TV also randomly turned on, i tried resetting the TV and changing the batteries but without success.

The first one I received was damaged but Best Buy replaced it. The replacement was perfect and it works amazingly well.

cheap tv. unfathomable quality..... best to reset your expectations every few years - as advances aren’t stopping.

It's a good tv with plenty of features. Unfortunately, colors were a bit too saturated for my taste.

Light high quality 65" TV for the price. Like the ROKU app and very simple remote. All the smart TV app are present.

Good picture quality. Terrible at fast motion no matter the settings. Quick moving objects show as tiles. Backlight flickers when moving through applications. One of the worst TV's I've ever purchased. I have a serie 4 TCL that blows this out of the water and it's a lot cheaper.

Looks as good as expected. Times where fast movement look blurred. Otherwise am happy so far!

So far so good. First delivery was damaged. But best buy made good on a second delivery. After many reviews and a personal recommendation, I selected this tv .it seems to live up to its reputation.

I’ve always had good experiences with TCL and this one this not disappoint. Was good for a great TV for movies and gaming. After some research I felt this would meet my need and it has. Great picture and gaming on it is absolutely awesome.

This tv is incredibly user-friendly and pretty gorgeous right out of the box. Its rather limited in features and user settings for fine tuning. I would call this a product for the masses rather than the technology junkies

Came delivered broken. Soon as I got it out the box I noticed a long crack from the top left side down into the middle of the screen. Tried swapping it out nope. Wouldn't let me so I returned it vowing to retry after the holidays. Specs wise it's the best for under 1k If it goes on sale at 800 it's a must buy

My only real complaint is that it does not have Bluetooth capability.