Customer Ratings & Reviews
- Model:
- 65R635
- |
- SKU:
- 6424216
Customer reviews
Rating 4.2 out of 5 stars with 732 reviews
(732 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, especially with Dolby Vision, vibrant colors, and sharp details. They also appreciate the affordable price and user-friendly Roku platform with voice command. However, some users have concerns about the remote control synchronization and the TV's reliability, with reports of periodic restarts.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
User
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only real complaint is that it does not have Bluetooth capability.
I would recommend this to a friendRated 4 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need more connections for accessories, speakers and HDMI's.
I would recommend this to a friendRated 5 out of 5 stars
Great value for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright display and consist colors across the screen. Great value for the price. I wish it would allow to automatically powerup using HDMI instead of requiring it to be selected because of ROKU menu.
I would recommend this to a friendRated 5 out of 5 stars
Mike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TCL TV's, had Geek Squad install and they did a great job. Tech's went through and explained everything, very courteous and did not make a mess in my new cabin
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv especially when you take advantage of the Dolby atmos compatibility. Only downside is the peak brightness isn’t very high and makes viewing difficult in bright areas
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
TV is being returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV last Friday. The remote has worked on and off (more off than on) and we couldn't even use it to adjust the volume or turn the tv off or on yesterday or this morning. I called the local BB store this morning but all calls now get routed to a national call center so no luck talking to anyone locally that can provide assistance. We have 15 to return the TV from date of purchase and no question it's going back. $1,000 for a TV in which the remote doesn't work properly...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL 6 series tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery on time and tv is definitely good value for the money
I would recommend this to a friendRated 4 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected would recommend………………………………………………………. ….
I would recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
Evenly spaced and persisten dark spots.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On day 1 my screen had 4 areas of evenly spaced dark spots along the bottom that persisted no matter what the screen was showing. They looked too evenly spaced to be caused by random damage. I've been in contact with support over email over the past 4 weeks with no resolution yet. I'm not happy and would not recommend.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Steve,
We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV only issue is having to reset a couple of times.
I would recommend this to a friendRated 5 out of 5 stars
Okay product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hummm i returned it after few days i couldn't see a big difference from the previous gen i believe it's not worthed the extra money. So i went with LG OLED
I would recommend this to a friendRated 5 out of 5 stars
First time TCL customer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best value high end spec'd TV in this price range, I'm very happy with mine! TCL is replacing mine bc of screen bleeding issues so extra points there
I would recommend this to a friendRated 5 out of 5 stars
Love my new television.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv arrived earlier than the suggested delivery date and was in perfect condition. The delivery was quick and professional. I’m very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
A GREAT TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the box and what a beautiful TV. Easy set up and was wowed by the fantastic color definition. Although TCL is not as well known as other brands, I highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Very happy with purchase. Shipping was fairly fast and delivery guys were quick and nice. Great return window so I'm glad I purchased at BB.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv hands down for the price you can’t beat the quality, even on the sunniest days you can see the image perfectly and the quality is like I other
I would recommend this to a friendRated 5 out of 5 stars
TCL 65" R635
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Navigation is fairly simple, but there are a lot different picture settings, so might spend a few minutes figuring out what is best for you.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the Best deals I've ever found and I am totally satisfied with the price also customers service At the best buy store thanks so much
I would recommend this to a friendRated 3 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good TV , sound is not too great but once paired with sound bar feel like a good TV experience. Good for gaming and i never encountered any issue while playing games on PS4. Remote voice feature is not very useful.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Avijeet,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best value for the money on the market today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for the money on the market today. This is coming from a cable guy who looks at TV's everyday. Amazing colour depth and clarity :)
I would recommend this to a friend