Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1832 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 65" Class 6 Series LED 4K UHD Smart Roku TV, particularly its picture quality, price, and Roku operating system. Many customers rave about the superb 4K HDR picture quality and find that it offers great value for the price. The Roku OS is also widely praised for its user-friendly interface and rich HDR content. However, there are some concerns about the remote control's quality and the TV's durability, with a few customers reporting issues such as vertical banding and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,832 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a nice 55” plasma, to this TV. Wholly cow, picture is incredibly clear. Sound is much better than I expected as well. Roku remote is a little funky and my cable tv remote won’t work with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TCL 65" Class LED 6 series, 2160p Smart TV for Christmas. We really like it, the picture is great, the color so bright and we love the size. I can't say enough good about it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Most excellent TV !!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp beautiful picture quality. Built in Roku was nice addition. Only negative I can think of is that settings are not the easiest to navigate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV died after 13 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well BB wouldn't let me edit my review so all I can do it write a new one. I loved this tv right up until yesterday when we turned it on and it would not go past the start up screen, and it kept rebooting every 30 seconds. Call TCL's support number and it was worse that dealing with Time Warner Cable. EXTREMELY rude, unhelpful, and seemed unwilling to help. The "support" agent walked me through everything I had already done. Have you tried unplugging it and plugging it back in. Did it again. Try pressing the reset button. Did that again. Oh well I can't help you. WHAT KIND OF SUPPORT GROUP IS THAT??????? I was told someone from higher support would contact me in a few DAYS and if they can't help me they would send me a new tv within a few weeks to a month!!! Then I was told that if I don't like the tv then just return it and get something else. Absolute worst experience I have had. I will never own another TCL product. I will freely admit, I absolutely LOVED the tv until it died, but the customer service that I received, or lack there of, I will never give TCL my business again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      If you haven’t had a chance to see my comment on the review you left at Amazon: We are truly sorry For the experience you had not only with your TV. but also with our Customer stupoort team. We clearly seemed to have let you down. We would like to look into it for you and make sure you are a satisfied customer at the end of the day. I have escalated this issue to our Customer Advocacy Team in California, andwe are here to help. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away to right this situation.

      We would appreciate another try.
      Thanks,

      TCL Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice t.v. for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this tv. The picture is very nice and bright! The built in ROKU is super handy and easy! I would recommend this tv to anyone who wants a good picture without paying and arm and a leg!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and delivery service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research online before purchasing this tv, including the reviews on banding. Fortunately we received a good panel and the picture is stunning. The Roku smart tv features are easy to setup and use. Our only limitation is the poor internet service out in rural NC which prevents us from streaming 4K, but the 4K on satellite and DVD is awesome. We have the tv hooked up to a 7.1 surround sound system in the man cave where you can feel the action. We just have a PS2 and Wii so cannot comment on gaming, but have read many positive reviews on performance etc. Delivery was great and they took away my broken Rear projection tv too. Very pleased with this purchase and delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    Great 4K for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and picture quality of this tv and only costing 700$/800$ its a awesome deal. Has both hdr 10 and Dolby vision. But as per usual the speakers in this tv are lower quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up. It took a minute to install the sound bar due to not configuring this in settings. However, the picture and sound is probably equivalent to a very expensive LG, Sony, Etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 65" is an amazing TV and an amazing value. About half the cost of comparable products. The picture quality is great. It was extremely easy to set up as it's wireless. Plug in and play!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Great for gaming, wonderful for tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic! Lights up the room, not too heavy, huge presence, and comes with a bunch of apps to use built in. Including free movies and shows. 4k hdr gaming is awesome on it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Awesome tv for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having only one remote to control tv and built in Roku. I appreciate all the built-in free channels. Picture looks great even on my so-so internet speed/connection. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value and performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above average picture quality, and easy to use. The picture quality is very good, the native Roku interface is intuitive and responds quickly. It would be hard to find a better TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Very nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku as I stream all my entertainment Netflix has lots of Dolby vision and 4k content and it looks awesome it also looks great with the Xbox one x content best tv for the money

    I would recommend this to a friend
  • Cons mentioned:
    Vertical banding

    Rated 5 out of 5 stars

    Hurry Up and Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend this TV enough. The blacks look as though the TV is turned off. Only issue is banding - which is very real. You may have to go thru a return or two before you win the lotto.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is been awesome so far. Not sure of the longevity of this brand yet. Out of the box there was dark corners, which is expected and well documented, but it doesn't really hinder any major viewing. The HDR, 4k, and Dolby Vision work well but you have to really mess with the settings in order to get it to function correctly. Definitely utilize the ROKU app when adjusting your television. Other than a lot of setup to get the higher functions working properly, it is a great looking TV and can't beat that for a 65'' under a grand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SmartTV for Living Room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased an older TCL Roku TV for my mother in law, and really fell in love with the UI. But when I got this 6 Series I knew they had done some improvements with the overall picture. It is great on everything I have played, live sports or broadcast shows, Netflix, and Amazon Prime. Although I have not played alot of 4k specific content, what I have tested looked fantastic. The speakers, like most flat screen TVs today, are just OK, but I'm not too concerned about that since I will be getting either a surround sound system or soundbar as one of my next big purchases. I highly recommend this TV to my friends, even those who only buy "name brand".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Awesome picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy. The picture is stunning and the built in Roku makes this a very winning combination. We paired this with the Roku speakers for a fantastic home theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    nice tv. easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv easy to set up. roku is responsive. dislike the bestbuy IR remote rather than the versiont hat comes from other places that doesn't require line of site to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, especially for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second TCL TV. It has an excellent picture with vibrant colors. Blacks are good, not as gooe as an OLED but a fourth of the price. I would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new tv! Great 4K high definition. Excellent price as well . Picture is better than my LG and Samsung TVs.... and ROKU is so easy to use

    I would recommend this to a friend