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Customer reviews

Rating 4.5 out of 5 stars with 1831 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 65" Class 6 Series LED 4K UHD Smart Roku TV, particularly its picture quality, price, and Roku operating system. Many customers rave about the superb 4K HDR picture quality and find that it offers great value for the price. The Roku OS is also widely praised for its user-friendly interface and rich HDR content. However, there are some concerns about the remote control's quality and the TV's durability, with a few customers reporting issues such as vertical banding and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,831 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Display failed after 7 weeks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the picture quality of this tv. Unfortunately I didn't purchase the Best Buy warranty. The display went bad after 7 weeks. After 2 hours on the phone with TCL I now have to wait 7-10 days for a technician to come look at it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello Visser,

      We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. However, all of our new TVs come with a one year parts-and-labor warranty for those rare times problems arise. It is good to see that we are already in the process of helping to get you back up and running. If you need any further assistance, please do not hesitate to reach out. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is unbeatable at this price range!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    IR Roku Remote???????????????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine, but Roku is WiFi and radio controlled. To include An IR remote with a high end 4K Roku TV is unforgivable and I knocked off two full stars for it. This is their top end version. It deserves a full function remote.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Patsy,

      Thank you for taking the time to provide your feedback. In addition to the remote that comes with the TV, you can download the free Roku mobile app on your Smartphone or tablet to use as a remote. Through the Roku mobile app, you gain access to power toggle, volume toggle, private listening, voice search, and more. Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Straight out of box - terrible picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV tonight (937pm). I brought it hone to watch second half of Rams vs 49ers. Set-up was painful. Eventually got it going to see black patches all over the screen. I hoped it was a setting I had missed. Turns out these TVs are notorious for it. Not happy - no small undertaking to get this back to the store. It sounds like these are hit or miss. I clearly missed....

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ML2020,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you did not have the same great experience that a majority of our customers report having. This is definitely not normal, and not the experience we expect or want for our customers. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Living up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 65 inch 615 yesterday and we are absolutely loving it so far! As with all newer TV's the sound is just ok, but we have a Vizio soundbar anyway. Will update with any issues...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of the TCL Roku TV's for some time now. This is the third one that I have purchased, all for different rooms of the house. The Roku being built in frees up an HDMI, has great apps for the kids and, all the other bells and whistles are great for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this camera to video my family get togethers. Holidays, birthday parties and other family occasions. So far it has been great video. Audio not as good. I bought shotgun mic to pick up the voices . Video of Eclipse of moon was awesome. Panasonic is a great camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV is outstanding for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I would like to thank the young gentlemen who delivered my tv. They were truly professionals and are a plus for Best Buy. The tv is truly wonderful for all the features it has for the price. Although I have not had the tv for that long I'am quite please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was an excellent deal for the price I paid. Crystal clear 4k display, easy to set up, and nice smart features. Movies look so realistic that it's like I'm watching someone in my yard through the front window. Would absolutely recommend this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIVE TV line up amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Roku Smart TVs. The Live TV free channel line up is the hidden gem. Channels from all over the world, old stuff for nostalgic buffs and seamless connection to local channels with an antenna. No need for cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, great value, easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just had this TV for about a month but have enjoyed everything about it. Picture is fine, setup was easy (my first experience with a Roku device) and the value (on sale at Best Buy) is hard to beat. Looking forward to many years of use of this 4K device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great experience in home theater viewing. The Roku experience has been a great addition, which only enriched the viewing journey. For better sound you will need to add an AVR, or sound bar. I expect to enjoy this TV for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Found out the legs can be assembled inverted. Didn’t fit on the stand so mgr did some research and discovered they would go on inverted so it does fit on stand I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL is not as well know as Sony, Samsung or LG. But CNET rated the 6 series as a best buy, and if you understand what is important, you know why. To get 120 zone back lit LCD, and Dolby Vision from the big names you pay 3 times as much or more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv meets and exceeds what I thought. I really like the shut of function. It gives a count down so if it was an accident where you pressed the wrong button then you can stop it before the TV turns off. Great especially around the grands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the tv for two months now and it’s been great. I hear there are better quality TVs out there with better picture but when it comes to price, I didn’t find it worth the extra hundred bucks for a few better pixels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard that there is an unusually large percentage of bad panels. But this quality for the price made it worth the risk of a drive back to Best Buy. A few weeks in and still no problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my 2011 Insignia 55 inch. Light years better as you might think, lol. I never cared for 4k movies until watching Avenger's Infinity War. Can never go back. Almost bough the series 4, glad I stepped up to the 6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent budget tv with tons of features and a great panel. Only problem is the Google Play TV and Movies Roku TV app doesn't support 4k playback, so be sure to grab a Chromecast Ultra if you have movies through there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks good in the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t open it yet. Waiting for the whole upstairs and bar construction to be finished. I don’t want any dust to get into it. The deal for the tv wouldn’t last till the remodel was finished. I hope it’s excellent when up.

    I would recommend this to a friend