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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 857 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 65" Class 6 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, user-friendly Roku interface, and hassle-free setup process. While some users have concerns about motion blur and remote control limitations, the overall positive feedback highlights this TV as a great value for its quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 857 reviews
  • Rated 5 out of 5 stars

    Almost died on install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the box and install with a buddy. This is a buddy system TV, very heavy and awkwardly large. Be careful not to hit ceiling fan when removing from box. The dark colors are really dark.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV bad Credit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong the TV is great and it's a 5 stars. It's the credit side of Best Buy. I was given 18 or 24 months to pay off the tv. I was way ahead in my payments but one of the last payments was a few days late. Even though I was way ahead in my payments they charged me interest/penalty. I closed the account, and I now buy from Amazon or Walmart. I think the credit side is sleazy, which I know is not Best Buy, but with all this competition I would rather deal with a company that works for my business. Good Buy Best Buy.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SteveA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Screen was broken but Store replaced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart tv, unfortunately once the Tv was hooked up we saw that there was something wrong with the screen. The colors were off. But the store replaced it was just a hassle to have to switch out TVs twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase the product again. Delivery was in the time we arranged. The picture clarity is excellent as well as the truest color .The sound could be better I would recommend this television!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while I could have spent another 1600 to get the LG oled, the difference in airty was simply not worth it. Add i. The Roku tv portion and this is top buy. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV ! Re mote wasn’t working reason for the great deal got it working w new batteries from store clerk saved a free hundred dollars !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first one open box and it was broken and it didn't come with a power cord I return it and I got a new one for the same price great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old series 4 which was pretty good. This series 6 is another world. Even old shows have better resolution on this set. Don't think you can top the value of this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Television

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a word, fantastic. No real issues, unlike the previous models. QLED's are great, backlighting is consistent, colors are bright and vibrant. Roku OS is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv after reading reviews for quite some time. It took my husband forever to settle. The tv arrived and worked great initially! Two weeks in and the edge lighting is shining through on the shows we are watching but we unfortunately had only a two week return date so it is no longer returnable. In other words, this tv works great unless you get a defective one that you wasted money on and are stuck with :(

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Fam2019,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Awesome Tv!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If looking for a tv to cut the cord this is the one. Apps need to watch movies, live sports, live tv and Netflix are here. Just be sure to have strong wifi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Line!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, the TCL is great. We bought three of them and this one works great! The 65" series 8 gave us a problem when the CPU board fried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    netflix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is great with this tv. I got a new box from Comcast WIFI it was hard for me to set I had to call TCL for help, now its wonderful with 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from knowledgeable and friendly people. They worked to help us find the best value. Associates spoke with confidence and made the purchase easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for a 4k TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this TV do the job of more expensive ones but it also uses the best smart navigation platform by Roku. Simple setup and remote layout as well.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Low refresh rate

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Native refresh rate is 60hz. This is the 2019 version r625. The 2020 r635 has 120hz. Get that instead.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Daniel,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! Typically, new model versions do have more features and capabilities. We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 6 Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a very nice display and the Roku built-in makes it easy to add all of our streaming apps. Very bright and vibrant colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, starts off a little weird but once you find the settings that accommodate your liking you'll fall in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pictures of joy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best. I'm tempted to eat it because I enjoy eating and I enjoy the tv. I will update my review after a small nibble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a little more from this tv after doing a lot of research. It's definitely a good tv for the price but the HDR isn't as bright as I hoped.

    I would recommend this to a friend