Customer Ratings & Reviews
- Model:
- 65R646
- |
- SKU:
- 6470277
Customer reviews
Rating 4.1 out of 5 stars with 897 reviews
(897 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not to Shabby
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this tv is working out well. The set up wasn't bad. If you have or used Chromecast with Google TV, it's the same. Only two downsides, first is there is one dead pixel on the screen, it is only noticable if you are standing within a couple of feet of it. Second, It kept disconnecting from my wifi, so I just plugged in an Ethernet cable in.
I would recommend this to a friend- Cons mentioned:Software
Rated 3 out of 5 stars
Operating problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the money but the operating system is a constant issue. It randomly decides to switch through the apps while in the middle of watching tv, that’s if it works at all. I am constantly having to unplug to reset the tv just to get it working
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 646
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing value for the price. I highly recommend it but nowadays i would go for the 655 or the QM8 but you’ll be happy with this none the less
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up this tv yesterday 9/10 and everything is great. Never had a problem with the apps crashing which I was worried about after reading the other reviews. Picture quality is amazing. I searched up 4k videos on YouTube to see just how great it can be and WOW. The contrast and details are phenomenal. I recently purchased a Samsung tv but had problems 3 different times I exchanged it for the same one, so I finally decided to change brands and spent a little more money than planned after reading reviews on many different tvs and I have 0 regrets. Well worth the money!!!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 3 out of 5 stars
Good but Glitchy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's got all the features, and the picture looks great, but it's the glitchiest TV I've ever seen. It's like a computer that has to be rebooted everyday. Sometimes it freezes up, other times it will fail to pair with the soundbar. If you want the latest features at a low price, and don't mind getting up to tinker and restart the unit, it's not bad. If you want something that works like it's supposed to when you sit down, this isn't for you. It's great when it works, it just doesn't work often enough.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robbo,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
Love OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV, colors and contrast is amazing! The brightness is great, even on a bright day.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a great TV at any price. Easy to set up, easy to use. Good quality picture. What else is there to say but quit reading these reviews and go pick up one for yourself!
I would recommend this to a friend Rated 3 out of 5 stars
Damaged upon arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a massive dent and smudge on the side of the tv frame that is very noticeable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality for price! I’d definitely recommend it!
I would recommend this to a friend Rated 4 out of 5 stars
A great mid-level 4k 120Hz smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV, so this might be an issue in my end of things. The UI is overly complicated at times, and some apps don't work as they're supposed to at all. Sound bar is recommended as well. To me those issues aren't anything major and overall it's a fantastic TV, especially for the price!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, so far so good. The TV is physically beautiful to look at. Almost no bezel with silver accents. I am amazed at the google interface. I thought I would not like it since on all of my TV's I bypass it anyway and use my firestick interface. But, I have to say it is very polished and I like that when I go into setting it looks a lot like my phone setting interface, The picture is amazing and the sound is very good. The TV guide combines all of my streaming services in one place (nice). Having said that it is a little buggy when switching to program that are on Sling and Hulu and even when I press the remote button for YouTube (go figure that one?) But overall I am still impressed and I hope they work the kinks out with the lag time when switching to other streaming channels. I highly recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I brag on this TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Has a few bugs that can be slightly inconvenient with certain apps. An update fixed most. Best picture for the money No idea on sound, I use a sound bar
I would recommend this to a friend - Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Great Tv especially for the Black Friday deal!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the TV for 2 weeks now and it has been great. It upated the firmware during setup and I have none of the problems that have been mentioned when the TV first came out last year. The picture is wonderful with very bright and vibrant colors. The blacks are really good for a non Oled tv. Originally was looking at Oled, but for the Black Friday deal at 599.99 it can't be beat for value at more than a 1000.00 less than a same size Oled.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Picture sound is good too
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant beat it for the price. Im glad i got the Series 6. Got the google version on clearance for $300 less than the roku version
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and even the sound from tv is good. Overall happy with purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a U6H and there is a noticable increase in image quality. I would reccommend. TV looks sleek and it has two different foot mounting positions.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture, great OS, 5 stars from me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I, too, was on the fence about the Google TV OS. I read hundreds of reviews both on Google and Best Buy. In the end, I decided to pull the trigger for the $599 Black Friday deal. I'm happy to report that the OS concern was overblown. Yes, it's a little bit time-consuming to download the software update and set up Google TV for the first time. Yes, it's annoying that your TV is now tied to your google account. But Google TV actually has one of the cleanest and most intuitive UX of all TV OS. I say this as someone who was locked into the Amazon Fire TV ecosystem for the past 2 years. I feel completely liberated not getting Amazon Prime content pushed to me constantly and not knowing which tile is ads. The picture is amazing, but you already knew that. TL;DR - Great picture, great OS. It deserves a 5 star score.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture without breaking the bank.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price. You have to spend 2000 dollars for a Sony or Samsung tv to match the picture quality of this TV. Totally worth the price and features.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great TV. Had a few issues to start but TCL tech took acre of it and really like this for the price.
I would recommend this to a friend - Cons mentioned:Google tv
Rated 5 out of 5 stars
Best HMDI 2.1 that is budget friendly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal TV for the price. The only hiccup is Google TV. You just have to keep clearing cache and such, if you do that it will work as it is supposed to.
I would recommend this to a friend






















