Customer Ratings & Reviews
- Model:
- 65R646
- |
- SKU:
- 6470277
Customer reviews
Rating 4.1 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Rated 3 out of 5 stars
Operating problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the money but the operating system is a constant issue. It randomly decides to switch through the apps while in the middle of watching tv, that’s if it works at all. I am constantly having to unplug to reset the tv just to get it working
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and even the sound from tv is good. Overall happy with purchase!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Used as a gaming TV only
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be disappointed. I looked at many options, and I'm usually only a Sony TV brand buyer, but I couldn't pass this TV up at this price. What you get for $699 is not matched by any other TV on the market.
I would recommend this to a friend - Pros mentioned:Black levels, Picture quality
Rated 4 out of 5 stars
Good for the price ... Google TV issues remain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price point. Deep blacks and plenty of options for picture adjustment. However, there is noticible white blooming. I am also experiencing some of the lagging issues known to affect the Google TV model.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BBailey,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality and picture awesome tv ,cheapest ans great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv with minor quirks.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for about 4 days now. Watched Dolby Vision, HDR and SDR movies and shows. There are some quirks in the settings when you cycle through different video types - like brightness remaining high after watching a Dolby video. But once you calibrate settings and save them for each input type, this TV punches way above its price. It’s not a perfect tv, but you are getting great value for your dollar.
I would recommend this to a friend Rated 4 out of 5 stars
Not to Shabby
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this tv is working out well. The set up wasn't bad. If you have or used Chromecast with Google TV, it's the same. Only two downsides, first is there is one dead pixel on the screen, it is only noticable if you are standing within a couple of feet of it. Second, It kept disconnecting from my wifi, so I just plugged in an Ethernet cable in.
I would recommend this to a friend- Pros mentioned:Black levels, Brightness
Rated 4 out of 5 stars
Not sure yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little too soon to tell, have only used a few weeks but it did go off once while watching, had to unplug it then plug back in to get it to turn back on. Fast motion watching ice skating was very blurred, not sure if it was the TV or stations fault but if it continues it will be going back.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jenlynnsmith,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a great TV at any price. Easy to set up, easy to use. Good quality picture. What else is there to say but quit reading these reviews and go pick up one for yourself!
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Great tv overall with some bugs that can get fixed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from last years series 6 and this is a great tv. Colors really pop. Great on gaming for the 120 refresh rate. Yeah there are some bugs I’ve seen with the firmware which can easily be fixed with an update. They already pushed one firmware update which did help some of the bugs I ran across. Lots of settings to customize the sound and picture which I really like as well. The google tv replacement works well, I like the Roku tv but I am really starting to enjoy the google tv over the roku tv. There are definitely more options to customize for my tv enjoyment. Definitely satisfied with my purchase.
I would recommend this to a friend Rated 3 out of 5 stars
Damaged upon arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a massive dent and smudge on the side of the tv frame that is very noticeable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up this tv yesterday 9/10 and everything is great. Never had a problem with the apps crashing which I was worried about after reading the other reviews. Picture quality is amazing. I searched up 4k videos on YouTube to see just how great it can be and WOW. The contrast and details are phenomenal. I recently purchased a Samsung tv but had problems 3 different times I exchanged it for the same one, so I finally decided to change brands and spent a little more money than planned after reading reviews on many different tvs and I have 0 regrets. Well worth the money!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl65
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv bought for gaming and its a definite improvement over my last tv
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 3 out of 5 stars
Good but Glitchy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's got all the features, and the picture looks great, but it's the glitchiest TV I've ever seen. It's like a computer that has to be rebooted everyday. Sometimes it freezes up, other times it will fail to pair with the soundbar. If you want the latest features at a low price, and don't mind getting up to tinker and restart the unit, it's not bad. If you want something that works like it's supposed to when you sit down, this isn't for you. It's great when it works, it just doesn't work often enough.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robbo,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 4 out of 5 stars
A great mid-level 4k 120Hz smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV, so this might be an issue in my end of things. The UI is overly complicated at times, and some apps don't work as they're supposed to at all. Sound bar is recommended as well. To me those issues aren't anything major and overall it's a fantastic TV, especially for the price!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! The picture is so clear and still works great, almost 2 years in!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great TV. Had a few issues to start but TCL tech took acre of it and really like this for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I brag on this TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Has a few bugs that can be slightly inconvenient with certain apps. An update fixed most. Best picture for the money No idea on sound, I use a sound bar
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Picture sound is good too
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant beat it for the price. Im glad i got the Series 6. Got the google version on clearance for $300 less than the roku version
I would recommend this to a friend - Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Great Tv especially for the Black Friday deal!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the TV for 2 weeks now and it has been great. It upated the firmware during setup and I have none of the problems that have been mentioned when the TV first came out last year. The picture is wonderful with very bright and vibrant colors. The blacks are really good for a non Oled tv. Originally was looking at Oled, but for the Black Friday deal at 599.99 it can't be beat for value at more than a 1000.00 less than a same size Oled.
I would recommend this to a friend






















