Customer Ratings & Reviews
- Model:
- 65R646
- |
- SKU:
- 6470277
Customer reviews
Rating 4.1 out of 5 stars with 897 reviews
(897 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear quality....great features, lots of usb. Awesome size and great prices
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlvinC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great so far. Had an excellent picture quality and the Google TV interface is good once you get used to it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv, Amazing picture quality for shows, sports, and gaming!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Seems like a great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has great reviews from both CNET and RTINGS. My eye is it critical enough to appreciate what they claim to be a great picture but the sound quality is definitely better than my last TV. I also appreciate that it comes on very quickly. The only real hit was that I’m not very familiar with the brand, but they seems to be trying to make a good name for themselves as a relatively new company. TV was on a great Black Friday sale but appeared to be running low on stock. Unsure if discontinued end of 2022.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice picture compatible with the new xbox series x and ps5 hdmi 2.1 perfect
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Panic187,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 3 out of 5 stars
Poor Manufacture Support
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great for a while but there seemed to be a software issue that had no fix from TCL so Best Buy swapped it out
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck! Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
If software fix will be 5 ⭐
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, Ps5 gaming is also great. But like the early reviews the apps aren't working properly. So I'm currently using my ps5 to stream thru the TV. I have until October to return it so hopefully TCL will fix this by then.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jay123566.
Thank you for taking the time to provide your feedback. With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 3 out of 5 stars
Good picture, but sluggish o/s and ARC problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GoogleTV OS is slow/sluggish to start up and operate. ARC/eARC is very unreliable sending sound to stereo receiver.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LionsLatte,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the ARC port. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Clear picture and great framerate. Holds up after 2 years
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my TCL!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, picture quality is amazing, easy set up, very happy with the TV and would highly recommend
I would recommend this to a friend Rated 4 out of 5 stars
Great TV for the $$$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just didn't measure up compared to what i thought was an upgrade to my 2018 R615. Not a bad TV, great deal! Just not enough of a fifference to keep.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great HDTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever bought, fantastic picture and you can actually hear it without using the sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV! Remote not so much.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Bright clear picture that looks great. Have to say though, the remote is cheap and ugly.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, good tv in general, I recommend it to everybody
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best nah for buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv. I definitely enjoy it. I was surprised at the screen quality and sound for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Works good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the TV, picture looks great. Had it for about a year now and no issues.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and quality of picture works awesome with the ps5 at 120hz couldn't be happier
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is better than i expected it. Calibrate it for even better picture than out of the box
I would recommend this to a friend - Pros mentioned:Black levels, Brightness
Rated 4 out of 5 stars
Amazing picture for The Valley
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brightness clarity and colors look amazing on this TV It definitely can compete with the high name brand T v's
I would recommend this to a friend - Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Amazing picture, matches top end samsung and sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on black friday deal for $899. Saw the reviews about amazing picture quality but buggy software, took the chance on it instead of paying $300 more for Sony x90j 65 inch. Picture quality is amazing compared to my sonny 900e, brighter, sharper, colors pop, and deep blacks. In two days had two software updates, i have zero software issues.
I would recommend this to a friend