Customer Ratings & Reviews
- Model:
- 65R646
- SKU:
- 6470277
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you like to see new show and movie. It givez out a great pictures and
I would recommend this to a friend - Pros mentioned:Brightness
Beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen was extremely impressed with brightness and Xbox one x gaming!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv Ive ever owned in terms of picture most people do t need the fluff.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV...Sometimes...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me say, the picture quality is fantastic overall...But there are bugs in a lot of places. The big one for me and where this falls apart is that it refuses to work correctly with my Vizio Elevate Atmos sound bar. Sometimes sound will output correctly, but most of the time, it doesn't. It will see my Elevate, an eARC device, as an eARC device, and the next day, it will see it as just an ARC device. Randomly, it won't power on the sound bar as it should, with CEC enabled. You have to click the volume buttons on the remote, then it will wake up the sound bar. Randomly, when I power off the TV, the sound bar stays on but acts like it's muted. Then you turn the TV back on, and it doesn't see the sound bar at all. I've tried disabling eARC and just running normal ARC and the problems continue. The problems are worse when it's "fast startup" mode is on, then it's a random lottery whether or not it recognizes the sound bar. Turning off fast startup, means you wait 30-40 seconds for the TV to turn on. But again, it's the luck of the draw, if it will work with my sound bar at all. I've factory reset the TV and sound bar, and both are updated...so if TCL drops in here talking about making sure the TV is updated, it is, and that answer is either a bot or a copy & paste response... If you own a Vizio elevate I would stay away, as it seems this combination doesn't like each other...I'm probably going to return it as I've submitted multiple support requests about the issue and haven't heard anything back...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Aloper,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! Great picture and sound especially for the price I got it for!
I would recommend this to a friend - Pros mentioned:Picture quality
TCL 65" 6 Series (Google) TV Review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture. I get my reception from a TV Antenna and am about 65 miles N.W. of the Transmitting towers out of S.W. Houston. Never have had Cable, Dish, or Direct TV. The information as to what on the Antenna TV channel is currently slow to load. May need a update, not sure. Streaming is by WiFi and have had no problems. Have had TCL 65" 6 series (Google) for exactally one month. Curently on the feet, but plan to mount on the wall, where I took down my 65" Vizio.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Worth the purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Picture has some pixel issues occasionally but over happy withit
I would recommend this to a friend- Pros mentioned:Price
well done!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv at good price and the tcl support was better than I expected
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Hard to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great review on Youtube and that's why I bought it. Software is bad and hard to use. Cannot turn off internal speaker easily. Spending too much time googling and talking to TCL. Impossible to get TCL controller to controller Shieds and Firestick. I am not sure if it's a trick for TCL to discourage people to use other streaming divices. I will retun this although I like to picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Long,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Best overall TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Picture!! Easy setup. Best overall TV for the price in my opinion.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and good price! Best tv in the house
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Great picture quality, buggy software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, buggy software. Recommend using tv with a streaming box to avoid headache with built in software.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JNels4023,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Amazing Picture Quality, Brightness, Smoothness
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, amazing TV. It goes great with the PS5. Highly recommend!!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv without breaking the bank.nice picture and decemt sound.
I would recommend this to a friend - Pros mentioned:Picture quality
TV Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set works great. It delivers a sharp image and great color.
I would recommend this to a friend - Pros mentioned:Picture quality
Google TV
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love my TCL Mini LED TV. Picture is absolutely beatiful.
I would recommend this to a friend - Pros mentioned:Picture quality
Good Value TCL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a solid tv. Mini led gives it a great pic
I would recommend this to a friend - Pros mentioned:Price
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Very good overall for the price. No complaints.
I would recommend this to a friend - Pros mentioned:Picture quality
I made 3 trips and got 2 broken tvs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv brought it home and had immediate dead pixels all the way across the screen proceeded to load this huge heavy tv with my wife into my car for the second time. Drove an hour and got an exchange drove all the way home and the replacement had the se problem dead pixels the picture is beautiful the back problems and broken product is ridiculous and i shouldnt have to go through all this considering i spent alot of money on this tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Solid 65 inch TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great TV. Would be 5 stars but the sound quality could be a little better.
I would recommend this to a friend