Customer Ratings & Reviews
- Model:
- 65R646
- |
- SKU:
- 6470277
Customer reviews
Rating 4.1 out of 5 stars with 897 reviews
(897 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price, we are enjoying it so far.
I would recommend this to a friend Rated 5 out of 5 stars
Great Picture and Little Reflection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this TV in a bright room for about a month. The colors are better than any other TV we have owned, and there is very little reflection. We attached a Roku Soundbar, so I can't speak to the smart TV functions. I also like that there is a manual control to turn off the Google Voice Assistant function.
I would recommend this to a friend- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Amazing Picture and Google Interface
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV because of the 120hz and beautiful picture. Not sure where the other comments are coming from regarding the software. This has been recently updated and the Google interface is flawless. Best TV ive owned.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl mini led
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality for the price Very satisfied
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellecnt purchase for family entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Beautiful 4k resolution at 65''inch. - Great visual detail and delivery - Google/Android interface with plenty of applications and more available to download if needed. My family has really liked the home application layout and style. - Amazing sound quality along with EQ adjustments options if you need to adjust a frequency. - Quick menu/settings access for any input changes or picture settings. Cons: - From time to time, an application may freeze or not load. You will need to restart / force quit an app every now and then. (still rare tho) - TV pauses sometimes or has trouble loading a video? It could be a Wifi limitation. (nothing terrible tho, just got to turn it off and on again simply.) - Brightness setting changes can be strange when watching a "Dolby Visual" movie. (there is limited picture adjustments such as brightness.)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Raye,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good TV for the Price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV itself is fine, but be careful as the HDMI ports are loose and might break off into the TV itself.
I would recommend this to a friend- Cons mentioned:Software
Rated 5 out of 5 stars
TCL- 65" Class 6 Series Mini - LED QLED 4K UHD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything work great. Just need to update software.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Stunning!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a TV! The picture quality is as close as you can get to OLED without the pice of OLED. The Xbox series X looks stunning on this tv. It plays at 120 frames per second(fps) without any issues. This is the tv you will want for next gen consoles.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and service, picture is amazing.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 2 out of 5 stars
A beautiful trash fire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing. The software and functionality is trash. Multiple apps just won't work until you reboot the TV, and sometimes reboot it again!!!??? Sometimes xbox over HDMI just won't transmit sound until you reboot the TV once or twice! Wait and see if TCL updates the software to a non Alpha version or consider getting a TV that you don't have to spend 15 minutes trying to launch netflix or use your gaming system.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello GreenSilex,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
Nothing compares for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale for 699. At that price no other tv can compete. Brightess is usually set at its lowest level. Anything above 40 is absolutely blinding. Android tv is great. Remote is cheap but functional. The tv itsel looks nice with its small bezels and brushed stainless steel trim at the bottom.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Google tv
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Tv. Great picture! Just a note first TV had a bad ARC HDMI. Best buy came though! They came and picked up bad one and replaced it with a new one for free. Oustanding service. Thanks
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but the hdr doesn’t work with my Xbox series x. It randomly goes black
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremiahB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 3 out of 5 stars
Nor Ready For Prime Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed so far. The picture is ok, but the Google TV OS is slow and buggy. For example, to adjust the picture settings you have to select the settings button on the remote which takes you completely out of the program your watching to the main menu where you have to scroll over to your user icon and then selected settings from drop-down menu. Neither my Google TV Chromcast or Hisense UG8 with Android TV works this way. They'd better get this fixed fast. The TV also suffers from white crush.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Keith,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Software
Rated 3 out of 5 stars
Stay AWAY from the ones with the Google OS…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. I HATE the Google OS. TCL has always had the Roku OS, and so I didn’t even check to see the OS before I mounted the tv. I ended up plugging in a Roku stick but now have to use two remotes, because my Roku remote won’t operate the TV. Please, TCL, don’t fix what not broken. Google OS is AWFUL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Cons mentioned:Google tv, Software
Rated 2 out of 5 stars
Worst software ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but I've had non-stop issues with the software. First, an issue where I could not get sound out of any item plugged into an HDMI port. Had to do a factory reset to get it working. Then, I tried to cast something to the TV, and now none of the software works. I just get a blank screen. I can still trigger a device to turn on the tv of I power on that device, so I can still play PS5, but I can't access my tv settings or anything else.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rick,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 4 out of 5 stars
TV Quality Great but prefer Roku Interface
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Happy with the tv I don't love the Google interface, but it works fine.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElizabethN,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great but firmware/software issues as of 09/08/21
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality, some of the deepest blacks I've seen outside of OLED and the last plasma tvs. Huge issue like mentioned in another review here though, the latest update to the firmware is a mess, apps crash, content plays for a few seconds if you're lucky and crashes to error screens. If the tv hasn't been reset/restarted recently the menu screens are really laggy. Whatever latest update TCL made to this tv caused huge issues because from i see in the initial reviews of it on YouTube there were none of these issues experienced with the review units. This is obviously software issues, but it's so bad it should get one star but the picture quality makes it 2 sadly outside of YouTube nothing plays video for very long. Hopefully an update is issued asap. 1300 dollar televisions shouldn't be this buggy of a mess out of the box.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Migs,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 3 out of 5 stars
Great hd picture, cant get eARC surround to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, cannot get the Dolby Digital surround sound to work with my Pioneer VSX-824 A/V Reciever using HDMI eARC input. All I get on streaming channels are a crackling noise. This kills the home theater experience dead on arrival. If anyone has a suggested fix, I’m all ears. Did the whole power off/on, unplug, plug-in again thing. Frustrated beyond my limits. Grrrrr.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv yesterday. I was debating this tv or the Hisense U8G so I chose this one because of it being a Google TV, supposed to do a bit more than the Android TVs. The picture quality is great after a few tweaks in setting and I had no problems with my app like some reviewer mentioned, and was easy setup. CON: no temperature setting.
I would recommend this to a friend