Customer Ratings & Reviews
- Model:
- 65R646
- |
- SKU:
- 6470277
Customer reviews
Rating 4.1 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image/quality is great, interface is fluide, with this tv you get a Samsung like tv for cheaper. 4 stars because the tv shutdown sometimes, but waiting for an update to get it fix.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Totolamalice,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my Oled tv but its brighter and colors are vivid.
I would recommend this to a friend - Cons mentioned:Software
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i have been enjoying this TV. Better than the ROKU. It has 2.1hdmi and the dark levels are better. The google software is a little buggy but with updates I'm sure it will improve.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Great for 1 year, then it all went wrong.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year after purchase, I turned it on one morning and saw nothing but lines. TCL said that it’s not covered under warranty. Best But offered to send someone out (for $125.00) to tell me that it’s broken, which is clear. Before it broke, it was a brilliant tv.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 65" QLED smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture, easy to navigate. well satisfied so far. Ideal size for our living room.
I would recommend this to a friend - Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Looks great and colors are awesome.
I would recommend this to a friend Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for black friday for such a good deal. So good I went back ans bought 2 more
I would recommend this to a friendRated 3 out of 5 stars
Flaky TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had mixed performance results for me. Sometimes, it worked flawlessly and other times it would not work. Very flaky.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StanB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this TV Quick and responsive I would recommend it
I would recommend this to a friend- Cons mentioned:Software
Rated 3 out of 5 stars
Great Picture, Bad Software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software leaves a lot to be desired. Have had the TV freeze up and require unplugging and plugging it back in maybe three times in the month I've had it. Have yet to find a solution for the issues it has connecting to my stereo system through ARC (it recognizes it, turns on the stereo, but no sound will come out the stereo). I really love the google tv interface, but I'm going to have to return this TV with so many problems.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeattleBuyer,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL is bugging yo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So…I bought this TV twice. I had to exchange the first one, because it wouldn’t power on at times. It would constantly freeze up on me. I thought I might of just got a defective TV until I got the 2nd one and the software is also real sluggish. The picture is good ,at times, if you turn off all TCL’s Auto features. I’ll end up returning this TV as well, but it’s really inconvenient having to take it on and off my wall and lugging it back to Bestbuy. I would really consider spending a little more to buy a more trusted brand TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Breen1,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this TV. Great picture and easy to set up and use. Price was great also!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
just get it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and easy to use with other devices.
I would recommend this to a friend Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really only writing this because I’m being asked repeatedly in email to rate it and just want it to stop
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. Easy to navigate. Great sound and picture
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price. The Mini-LED's and multizone dimming are features usually seen on much more expensive tv's.
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for $700 at the time. Quality is amazing for the price
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gorgeous picture quality! No regrets :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched a lot of similar models before deciding on this TCL. The picture quality is beautiful and the goggle app is better than amazon's or roku. The sound quality is decent as well. I decided not to splurge on a sound bar after all. There's some in depth reviews in YouTube that show you how to best calibrate this bad boy. Most people will be happy with the picture quality out of the box though.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very happy 3 months into purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV now for 3 months and am very happy with it. I'm not the power user to go into refresh rate or any of that, but the picture is very sharp and clear. My biggest concern before buying was the negative reviews of the Google TV UI, and that has been great. I don't find any lag time or slow processing as was reported. Seems to be a very good buy for the money.
I would recommend this to a friend Rated 5 out of 5 stars
Great tv for Xbox series x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Is the colors there that I didn't even think I was missing and the game play on my Xbox series x is incredible.
I would recommend this to a friend