Customer Ratings & Reviews
- Model:
- 65R646
- |
- SKU:
- 6470277
Customer reviews
Rating 4.1 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for the discount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not a bad TV, I've had an issue with one of the 2.1 hdmi ports but other than that the sound is way louder than expected. Great deal at 500 but if can wait but the next version.
I would recommend this to a friend Rated 2 out of 5 stars
Not responsive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year of use, oOS gets very slow and a lot of the times it does not respond to the remote turning it on!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 6 Series, Smart Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL continues to make quality products that rival more expensive brands at a more competitive price. The picture quality and dependability is equal to and sometimes better than luxury products.
I would recommend this to a friend - Cons mentioned:Google tv
Rated 5 out of 5 stars
Would buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Black Friday SALE. Google main screen is cluttered so use app only display. Roku Ultra works great with this TV. Tv colors are good when used in well lite room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
Subpar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is nice but I’ve had issues with it since I bought it. It always loses connection to my internet for some reason and I’m constantly having to reset it. It’s not a wifi issue, I have a Samsung right next to it hooked up and it never loses connection. It’s frozen a few times as well. It’s spazzed out on me a few times and turning it off fixed the issue. Other than that it has a great picture and is a good gaming tv for the new Xbox. Just seems a little buggy. For the price, I’ll just spend up next time and get a LG OLED.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice. Delivery ppl scratched the side of it tho
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HeatherB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, and it is so fast! Set up was a little trying because there was an update. It took an hour, but so far Rick solid with streaming and playing my Xbox series x.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has an excellent picture. HDR mode is sometimes inconsistent. Getting the free trial of Fubo tv and Apple tv is a hassle.
I would recommend this to a friend - Cons mentioned:Software
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great Tv, quality, and the google Tv is a plus. The only issue it the software that currently does not support very well Google tv, so you can expect a slow response, but I assume a software update will fix this.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
This one's a keeper.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture quality of the TCL, Samsung, and LG TV sets I looked at, and for hundreds less money. Better app selection than either the Samsung and LG brands. Not just best for the price, best period.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, horrible Google interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love tv, hate the google interface . Picture is great, handles everything I throw at it from my ps5, Xbox series x or streaming Dolby vision Disney + content . Hope they continue to update Google interface
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, and got it on a good Black Friday deal. No issues so far. We've primarily been using it with a Roku (Ultra), so can't comment on the Google TV system.
I would recommend this to a friend Rated 3 out of 5 stars
Not bad TV but I expected more from TCL.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one thing that I don’t like about this TV is when I’m casting and my phone goes to sleep the program will restart itself so you have to keep your phone open for it to play and, I think that’s actually ridiculous never had to do this with any other television I own. The second thing I don’t like is the color saturation. I wish it was more on point you have to play around with the settings to get an OK color for your TV. I will buy a Roku device for this TV because google do not have a lot of apps and casting is a no, no, on this particular TV. The one thing I do like about this TV is the motion is not as bad as other television so I can deal with it. I do like the clarity of this TV as well. For this price point it should’ve been under $1000. The sound is not good at all for it to have Dolby Atmos. I’m glad they did an update because this TV was definitely going back. So I will keep the television because it’s a hassle to take it back. The television does not fit in my trunk lol…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Coranae,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 3 out of 5 stars
65 tcl tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as good as i hoped. Poor viewing angles.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, Great Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! I have some vision issues and this gives me some depth perception that I don’t have in real life. Can see details I couldn’t see on my old tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl r646 65
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and love my new tv gives me all the bells And whistles for the new systems and enjoy streaming shows
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you would be hard pressed to find another with this picture quality. Sound is ok, definately not as good as some of the higher end oleds. Software still needs to advance but works well for us.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL r646
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality when you learn how to sell it I personally like the Roku interface better but I give the TV 4 and 1/2 Stars it is very bright vivid overall very enjoyable picture quality
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Pass on the budget brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Curved red lines appeared after 3 months and tcl still hasn’t accepted my warranty claim. Very slow to respond compared to the Sony I own.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Compared to Roku TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The UI interface is not as responsive as Roku, but better in other ways. Google TV automatically aggregates shows available on Primes, Hulu, YouTube etc and shows it on main screen. Provides better suggestions. The home screen is content based rather than App centric like Roku
I would recommend this to a friend