Customer Ratings & Reviews
- Model:
- 65R646
- |
- SKU:
- 6470277
Customer reviews
Rating 4.1 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's picture quality, price, brightness, and gaming capabilities. They appreciate the excellent picture quality, reasonable price, exceptional brightness, and smooth gaming experience. However, some customers have experienced software issues, operating system bugs, remote control limitations, app crashing, and warranty concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Budget price Premium features !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No other tv offers so many top features at an entry level price. So far so good, love it !
I would recommend this to a friendRated 1 out of 5 stars
Don't buy open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box item, screen has distorted picture. Recd wrapped in bubble wrap, no box. Cannot bring back without box.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Deborah,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Nope
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this new Google TV, but it is not ready for primetime. The streaming board inside requires daily factory reset for Netflix, Prime, and Disney+ to work for more than 5 seconds. That said, when it is working, the picture quality is stunning - just not worth the hassle of daily resets. Perhaps I am just unlucky and you will have a better experience. I will be returning this TV and likely buying a Sony X90J.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi James,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
Tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful tv and we know our tvs. Very responsive and beautiful colors. Our friendsare in awe when they see it.
I would recommend this to a friendRated 5 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seen it use at my neighbors house.Looks like I will enjoy this once I move to Florence Arizona hope so next month.
I would recommend this to a friendRated 5 out of 5 stars
Flat screen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the picture and for some reason it cuts off in the middle of a movie but I but it on discount
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mony,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Bezel soo small!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bezel on this TV is better and smaller than TV's 3x the price. Great if you want to create a video wall!
I would recommend this to a friendRated 5 out of 5 stars
Bang For Buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Tv because it gives alot of options and perks for the price.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Good picture Bad software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Glitches and lags. Also sometimes the TV won’t turn on with remote so you’ll have to unplug the tv and plug it back
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Diar,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
Smart!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to the new TV! I would recommend this size of tv screen to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Great tv for the price. Amazing display.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great display. TCL always does it best for a great price.
I would recommend this to a friendRated 5 out of 5 stars
Best tv in the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waoo this tv beat alot of tvs 1000 and a over and very good in gaming
I would recommend this to a friendRated 3 out of 5 stars
Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv crashes a lot, also randomly turns itself on. Its a decent TV for the price but probably go with the hisense instead
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase and delivery set up was very easy. Actual set up was seamless and the TV is great.
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a great budget tv for gamers? Then this is the one!!!!
I would recommend this to a friendRated 3 out of 5 stars
Picture quality is average.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is average. For a better quality low cost option, I would recommend looking at Hisense.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TechGuy,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TLC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and speed, good price, great customer service
I would recommend this to a friendRated 5 out of 5 stars
TCL rolling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow nice 65 full inches will really enjoy this. Top rated !!!
I would recommend this to a friendRated 5 out of 5 stars
Good tv for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. I got it for my Xbox because it has appropriate hmdi input for 120hz
I would recommend this to a friendRated 5 out of 5 stars
Amazing picture quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fast performance. Minor acceptable glitches. Very clean panel
I would recommend this to a friend