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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 284 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 284 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sits just perfect !!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks great in my living room, we are super hap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great in my living room, we are super happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great frame alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it beautiful look and goes perfect with my living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALMOST the best value frame TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Samsung frame in my other room but wanted to try this as it is less expensive and does not need a separate box to operate. I would give this 5 stars if only there were different bezels to choose from. TCL states there are other bezel options but I cannot for the life of me find them anywhere. If there were other bezels and they were accessible I would give this 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We chose this instead of the "frame" version. The savings was well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, beautiful picture and the frame is a nice touch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative employees helped my wife and I pick a TV that made sense for our household. Matte screen is perfect since it sits next to a window with sunlight all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but matte screen okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure i like the matte finish but overall it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option for those looking for a frame tv without wanting to spend tons on Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on the wall. The only thing is it takes from the picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KobeT,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame TV is so much better than any other brand out there. The colors are good and screen is matte so looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent looking frame. Looks very nice on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, will probably buy another model like this for my basement at some point. Can’t beat the value

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandonM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product, we had to return as it ended up looking smal for the space. Will probably get a bigger one. Only thing was it had a very canvas/matt look for movies as well, we wish it adjusted contrast better as per what it was being used for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV frame is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is unbelievable, a TV and a picture frame. People coming to my house thought it was just a picture frame, but I told them that is also a TV. And showed them what it got!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Visual Enhancement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality is amazing and we have in our bar as artwork or showing a game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Open box is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy Open Box from Best Buy. Bought an EXCELLENT which should have eveything and came in a different manufacturer box with 2 small pirces of foam and missing remote, manual mounting plates etc. Didnt think to check Reddit but this is normal practice To add to this it was a present for my wife birthday today and it just ruined it!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazingly serene

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and very peaceful and relaxing to have artwork displayed throughout the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White edge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate was so helpful comparing this to the Hisense version in the store. We ultimately chose this one because of the white edge vs black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for all your help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great People at your store and very Helpful. Thank you

    I would recommend this to a friend