Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$999.00
Save $300.99
The comparable value is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 287 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 287 reviews
  • Rated 5 out of 5 stars

    White edge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate was so helpful comparing this to the Hisense version in the store. We ultimately chose this one because of the white edge vs black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for all your help.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great People at your store and very Helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for a frame tv at this price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV for a great price! It's comparable to the Samsung product for less money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power on button dont work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a demo unit and the power button does not turn the tv on it use to turn in from just pluggingnit in but that no longer works. Return policy is only 15 days it stopped working at 25 days sonim stuck with a big boat anchor. I was also told byy employee that all thetvs come with manufacturers warrenty but if you read the warranty it dosent cover open bix items. Best Buy has lost me as a future customer because of this mess.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Michael, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. While our 1‑year manufacturer’s warranty applies only to new TVs and does not cover open‑box purchases, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Buy It !!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 1 month in now, but we love this TV so much that we purchased the 75" for our family room,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV! Would recommend comparing to Samsung frame tv. I’ll choose this one every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff help selecting my very first PC! Love shopping at Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AaronC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Trey Kelley Product Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a gamechanger for our living room. Would highly recommend to any and everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture frame tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value! Good quality, easy to hang up...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for the living room

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Easy to mount. Love that it came with the mount! One less thing to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Picture and Install

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame tv works great and looks great in our home. Install by Geek Squad was great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV and painting on the wall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Painting screen saver feature, and that you can create your own art. Not good that it doesn’t have stands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks nice and the frame feature is awesome. Lots of great option to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the price is very good. We found the installation bracket reasonable to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, definitely would recommend looks like a picture on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL frame TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and service - seems comparable to Samsung brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pictures

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos on this TV look really nice with the frame around it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unit doesn't work. Bad Best Buy customer service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up, installed TV per manufacturer's specs; unit is not working properly. Contacted TCL, they confirmed there is a manufacturer defect and they said to contact my partner retailer Best Buy, who wanted to charge me $249 to come out and repair a TV that did not work out of the box. After back and forth; time on hold, etc, I arranged for TCL to come out and repair it. Bad customer service; I asked for a supervisor to contact me and was assured they would. They never did.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WayneR,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, love the Google operating system!

    I would recommend this to a friend