Customer Ratings & Reviews
- Model:
- 65A300W
- |
- SKU:
- 6590123
Customer reviews
Rating 4.6 out of 5 stars with 247 reviews
(247 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent picture quality and the ease of installation with the flush wall mount of the 65" Class A300W NXTVISION Series 4K QLED Lifestyle TV. Many appreciate the TV's sleek design and find it easy to use, with positive feedback also given to the price and the effective glare reduction of the matte screen. Some minor issues were reported regarding the initial installation process.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Faulty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with it since day 1. Don’t buy this Turns off out of nowhere.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi jcindyyaz,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Wall mount
Rated 5 out of 5 stars
Highly Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing and looks great on our wall. Its very thin and flush against the wall, legitimately looks like a painting when in that setting
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Perfect for your living room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television with the bonus of having a beautiful painting displayed instead of a large black screen hanging on the wall. I would add a discrete soundbar on top of a console if you prefer a better television experience but not needed.
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Good Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Bought two of them. Very happy with quality and look. Installation was simple.
I would recommend this to a friend Rated 2 out of 5 stars
NO MANUAL - NO CUSTOMER SUPPORT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the tv installed yesterday. I was trying to figure out how to display art when the tv is off and how to upload my personal photos. TCL doesn’t provide a manual in the box or online, so I called customer support, and I was transferred to a specialist, but she had no idea how to answer either question. She said the product is so new that no one knows how to nor is there an available manual. Are you kidding me???
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CarmenG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Don’t bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t. Quick movements are super choppy, the colors are constantly readjusting themselves every 3 or so seconds, sound is complete garbage, it’s slow when clicking around. Hard to believe this piece of sh is going for 1300…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EP01,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Limited in ability to mount on wall.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KNOW - Wall mounting on traditional hanging, tilting or other traditional wall mounts is not possible. The TCL NXTFRAME has a proprietary wall mounting system that doesn't allow you to fix brackets. You have to use the wall brackets included or put on a stand that you purchase seperately.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisV,
Thank you for taking the time to provide your feedback. Our NXTFRAME TV does come with a Flush Wall Mount. The included Flush Wall Mount and additional light wood bezel ensure the NXTFRAME TV blends seamlessly with any home decor by having the appearance of a picture frame. If you are looking for a more traditional TV that can be mounted to pull away from the wall, we do offer a variety of different classes and models to better suit different customer needs.
Thank you,
Sara
TCL Customer Support