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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1322 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and affordable price of the 65" Class - LED - 4 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many users are impressed with the easy setup process and the convenience of Roku. However, some customers have expressed concerns about the durability of the TV, with a few reporting issues with the remote control, screen, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,322 reviews
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Awesome for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TCL 65" tv! I have been eyeing BIG tv's for quite some time and leaving stores with a sad look on my face and a bad case of large tv envy. I am so glad that I waited! A 65" TV with a price of $599! Holy crap! I got a tv that looks like a billboard! Bigger than some sports bars! I like the fact that TCL is the 2nd largest manufacturer of tv's and makes ALL their parts! No parts from the lowest bidder, meaning the lowest quality. I would recommend TCL to everyone. Heading out to get a 43" TCL for the bedroom now!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Roku

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size for the room. We are not overly tech savvy. Menu is clear and easy to navigate. Intuitive controls. Great smart tv and love the built in Roku platform. Simple to navigate from cable to streaming services. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Roku

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for about a week and have loved it so far. It was a very simple set up. The Roku TV walks you through everything. The picture quality is amazing for a TV in this class. I like how easy it is to switch between components and apps from the home screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Features That Could Have Been Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm guessing the two main reasons someone would consider this TV would be the built-in Roku and the 4K HDR picture. If that is where your concern stops, then this is the TV for you. What nobody could tell me and what I found out the hard way for myself is that the remote control that comes with this TV is lacking. It won't control a sound bar like my Sony did and the Best Buy version doesn't come with the voice remote, we had to order that one separately. Even after spending the $30 on the voice remote, it still won't control other devices like a sound bar and you can't use the voice capabilities within apps like YouTube. You can search across all of Roku for actors or movies or whatever, and that's nice, but if you want to search for a particular subject or video on YouTube you can't. We could with our Sony Android TV. So, it's a good TV that could have been great with just a little more effort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 4 out of 5 stars

    Another one of my literal Best Buys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 65" smart TV for detailed viewing by individual clients as well as groups of 25 to 35 up to 25' away. I kept my eye on numerous sources for the better part of a year. I'd already been hooked by TCL's, having purchased a 55" and a 32" so I was just waiting for the best price I could get. I missed a below $500.00 opportunity when the unit jumped back up over $500.00 after the holidays. I found a competitor that had also gone up in price but then went back down, so I checked on the price match policy and was able to get what I feel is great deal on a 65 incher! I have yet to start using the unit but also bought a 2 year warranty as I did with all of my TCLs and feel confident I'll find similar satisfaction with the 65" as we have with our 55". I'm sure I'll quickly find it to be a 5 star item once I begin using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV for the price - some bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price, easy to use television, very light and easy to move and mount on wall Issues: Remote Controller is simple to use but IR response from TV can be spotty at times HDMI has had intermittent connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice!! TV for the price!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T.V great price!! Only bad thing is the remote, it sucks!! Hopefully it last at least 5 years. Installation was easy, set up was easy even if you're an old guy like me who still uses an abacus to solve math problems

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Great Delivery - Setup - Picture - Sports Ready!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched around for a replacement TV for my Garage/Mancave. My 55" Visio (12+ years) gave up the Ghost. Went back and forth, checked prices at Walmart, Target, Online. Didn't find a lower price than Best Buy, but even if I did, I would go with Best Buy for the reliability of Customer Service and accountability and also "Points Program". Bought Online , Delivery as Scheduled, with great communications with Delivery Depot and actual driver. Install was easy (the same brackets fit) set up on Wifi and TV with ROKU was a breeze. Was watching Netflix and other shows within minutes. For $599 for a 65" Smart UHD TV was a deal. Paid with my Amex card which (at least for Gold and Platinum) AMEX doubles the factory warranty. Ready for Sports again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    2nd TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these TVs - this is the 2nd one we bought due to the quality received with the 1st one. Sharp picture, easy to set up, and great value. Already thinking about getting another one or 2 !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 4 out of 5 stars

    Nice Black Friday find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to snag 2 of these on a Black Friday sale online - one for us, one for my daughter's house. We have all enjoyed these TV's for over a month now. The smart TV with Roku is great, better than our old smart TV options. The picture is great, with options to adjust your preferences by pushing the * button on each input/platform you use. We have a Bose system to use when we watch movies or listen to music, but the regular TV voice volume is the only downside I've noticed. I think the volume on the TV is about the same as our last smart TV, but I really wish the TV companies would amplify the sound forward toward the consumer. Our TV backs to our bedroom wall and you can hear the TV almost better in the bedroom than on the couch in the living room. I'm going to see if there's such thing as a deflector to aim the sound forward. Other than that, we are very happy with our purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    For the price nothing compares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great weather it was $500 or $1100. I almost returned the tv because I thought it was faulty, but If you notice the picture goes in and out while playing video games in HDR, make sure your screen is in “GameMode”. Due to HDR being a setting that the screen sets itself to, during gaming the tv will lose that connection and attempt to switch back causing the screen to go black for 5-10sec at a time, this is solved with GameMode. As far as all tv, Netflix, Amazon Video, the tv handles it perfectly. Don’t let the price point fool you, great buy and I have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the best color/picture for the price. It works great and looks better than similar tvs at a higher price point. Definitely recommend this over a competitor brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Sports look great. Color and sharpness great. The built in Roku is the best. The ability to add all available Roku channels makes this TV worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a beautiful picture. The colors are very bright. The built in Roku is awesome. So glad we went with this tv. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality, Price

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, can't complain about anything. Geek Squad set-up was smooth as can be. TV functions fine and picture is great. 4K is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I recently moved and our TV was damaged in the process :( While we didn't really want to buy a new one, we needed to. I'm so glad we had to! This smart tv is amazing! I love all the apps and extras you just don't get with old TV's. The picture is great and its extremely easy to navigate. I would highly recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Glorious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V. is so huge that it took us days to not laugh at it every time we used it but after the shock of our purchase wore off we realized how great it really was. No more squinting from the couch and still not being able to read the screen or having to sit in the middle of the living room to be able to read anything on the screen. It's a great T.V. and was very reasonably priced!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality, Roku

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a good picture quality. Love that it's a smart tv.4k is great addition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a single negative thing to say about this TV. The picture is great, sound is good enough for me and the ROKU navigation is easy and quick. I ditched cable several months ago, and this TV makes the change that much better. Compared to my another TV that has a ROKU stick, this one is much faster and I love not having to get out of ROKU to get to the antennae...everything is all in one place . I would definitely buy this again, especially on sale!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    To good to be true

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television 2years, 2 months and 12 days from 8/24/20, and prior to this I was content with this product. I have owned other TV's that cost more, but offered less features. I arrived at the end of the road with this product while watching one of my favorite Primetime shows. the tv went black. I turned the set off, and back on again, and minutes later the screen went black again. I went straight to the net to see if others had this problem prior to me, and there were others. Next I began troubleshooting the problem with no success, then I looked up other possible fixes that I could try, all failed. I did not get the extended warranty for $60 more, because I expected the tv to last between 4 and 6 years before a malfunction, like various others I have purchased in the past. This was the first TCL I've owned, prior to the breakdown, my family really enjoyed all the features associated with this tv, to bad they did not last.

    No, I would not recommend this to a friend
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