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Customer reviews

Rating 4.5 out of 5 stars with 708 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 708 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture. No lag when switching between streaming service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The Perfect buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound!!! Was very easy to mount to the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value and outdoor durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used for outdoor set up and it works great an easy set up and user interface and no problems with outdoor wear and tear after full two years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Great Value highly recommend easy set up amazing picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      HI AmauryO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mr Miller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great televison and sound bar. Easy to install and sounds great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rickey,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tcl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound, easy set up, i won’t hesitate to buy another

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarkY,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture love this tv easy to use clear price was great

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AllenH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and Google interface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is excellent out of the box and is easy to make adjustments. The Google interface is is excellent and super easy to use if you use Google. Sound quality is mediocre at best and the remote included will not control a soundbar via optical /CEC. The only way to control your soundbar is via HDMI 3 ARC.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lorn,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when our Samsung tv bit the dust. Wanted to avoid another Samsung since we had a bunch of issues with it. This is a very nice quality tv, but we are still adjusting to the "quirks' of this brand - like their home page and setup which is different than our other tvs. But overall we like it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Elizabeth,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works like we wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after about a month of using the tv it is great. Hopfully it contiunes to funtion well. Picture is great, we use it as a computer monitor, sound is fine, but we have a bluetooth speaker we use. They are tv speakers, not expecting them to be great. Hdmi connection work great. It was easily mounted on the wall with a mount we bought separately.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IanE,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to operate. The picture quality is excellent

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi lindmikea,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    My Black Friday Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with my purchase thus far. The overall quality is very good, regardless of the content (news, sports, animation).

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LeslieW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Good Budget TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product considering this is a budget brand, one of the screw holes for the leg is bigger than the screw provided so one of the legs is on swivel mode. One thing to note is the OS is super slow so you'd better have some extra funds for a TV box for a smoother experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sean,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, enjoying it. Sports look great and very little lag.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brett,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Nice Nice image Good price Recommend I like it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FinagnoncamelW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 65" Q5 Series QLED 4K UHD Smart Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it worth it !! But picture is AMAZING !! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Picture perfect tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is an amazing size and the color on it is astounding.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alegonzalez,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The Robinson Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this aTCL tv..great picture and sound. Love the voice access to all the apps you are used to using. Easily installed on our existing tv stand. Would recommend this tv and Best Buy for their reliability, pricing and payment options. BB also provides good value for your dollar spent.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it does exactly what you’d want. Picture is good and after some tweaks of the settings it’s what you’d expect. The mounting holes are lower on the back than most tvs so something to be aware of. The onboard Google tv is laggy and buggy but using an Apple TV or Roku helps

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sead,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support