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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 707 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 707 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Nice Nice image Good price Recommend I like it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FinagnoncamelW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it does exactly what you’d want. Picture is good and after some tweaks of the settings it’s what you’d expect. The mounting holes are lower on the back than most tvs so something to be aware of. The onboard Google tv is laggy and buggy but using an Apple TV or Roku helps

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sead,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for spare room

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this TV for our spare room but I catch myself watching movies , football games and even YouTube when ever I can. Seems to be one of our BEST BUY investments to date!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Picture perfect tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is an amazing size and the color on it is astounding.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alegonzalez,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The Robinson Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this aTCL tv..great picture and sound. Love the voice access to all the apps you are used to using. Easily installed on our existing tv stand. Would recommend this tv and Best Buy for their reliability, pricing and payment options. BB also provides good value for your dollar spent.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price! Has great color and picture!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoshuaG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to use would 100% recommend…..

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RafaelA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to set up. Delivery was on time.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SalvadorG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a recommendation from an associate. We were replacing a Sony TV. The pic on this TV is 10 times better than the sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a tear since i bought this one and is still doing okay for the price. Nice and the view is on par with expensive options

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent quality image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality image, good price. 100% Recommended.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Lacking in Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm stunned by all the positive reviews. TCL clearly saved a few bucks by skimping on the processor speed and audio quality. It's slow, laggy, stutters occasionally. Not as good as the 55" TCL LED it replaced. Except you can see that the picture is a bit sharper. But try watching a football game and the motion looks like a laggy football game. And yes, I own a half dozen large screens, and yes I've tried changing settings.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ttttt,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for an incredible price. We've had it about a year now and it has met all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the sound is ok. Only paid $400 for 65 inch TV. I had one problem with it. The ARC HDMI port for my sound bar didn’t work so I used an optical cable. It would’ve gotten 5 stars otherwise. Didn’t need my Firestick anymore. Nice to have one less remote.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Baddog,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great Google integration and I appreciate the voice controls. Had to get a new mount for the back because the universal mount I had for my previous 65" tv wasn't universal enough to mount this TV. Good color and clarity and the Bluetooth integration is nice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Love the Roku has all the streaming apps I need. Great quality Tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience - Best Buy rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality TV for the discounted price I paid. I bought the last one at the discounted price and I wish they had another one to buy at that price. Very pleased with the quality of the pics and the TV menu is easy to navigate through. Thank you for this purchase opportunity.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MiriamH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL Q5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. It has a very clear picture. My only complaint is that it’s only 60hz, but I knew that before I bought the TV, so this was not a surprise. The picture quality is better than most of the more expensive TVs. I am very happy with my purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi jhobbs,
      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for size and value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, stunning picture quality, everything you need and a little more. Obviously there are "better" tvs that cost much much more, but I'm not sold that they would provide a noticeably better experience than this one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BennetteH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    65in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV for 3 years almost now and it’s still work perfect. N

    I would recommend this to a friend