Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Left. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Back. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 1. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 2. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 3. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 11. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 12. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • TCL 50in to 75in Unboxing video video 2 minutes 48 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
65Q550G
SKU:
6551175
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 708 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 708 reviews
  • Pros mentioned:
    Picture quality

    Amazing TV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, was a phenomenal christmas gift for my father and he uses it 25/8. Would purchase if you or someone close to you wants a large, clear, and wonderful TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TylerM,

      Thank you for taking the time to provide your feedback. We're thrilled that your father is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great picture and value

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture in a bright room. The Google TV interface is a bit choppy, but recommendations and integration with streaming services are solid.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    No compromise with this purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, quick delivery, and a ver sharp picture! This was my first TCL. I have always purchased Sam…. I am very pleased with the quality and extra apps/channels this set comes with and at one heck of a price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JCJC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good image, good quality and clarity, also very good sound, the only detail is that after volume number 70 it does not give any more sound, it is the same sound until reaching the maximum

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuanR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tv for 3 years still great up to date still looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product with great picture and sound quality. No glaring software issues, as of now (2 months in). No Apple HomeKit compatibility, unfortunately. Casting possible only via chromecast.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TrueReviewer,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great TV for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely blown away at how great the picture is on this TV. It’s so good in fact, I am seriously considering buying another to replace the tv I currently have in the bedroom. Can’t beat it for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi pgstanley,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Amazing!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for movies! Awesome and super clear picture makes it a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great TV Great Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for movies and for gaming. It's been great for both. The picture is very bright and colorful and the volume is great even without a soundbar. Best buy gave us a really good deal on it. We're very happy with it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GordonP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great TV for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite surprised at the quality of this tv. It really exceeded my expectations and I couldn't have asked for a better outcome given the great pricing. Very impressed with the picture, the reaction time and all.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CodyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Tv tlc

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv fast good control hd good quality good audio

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Excellent Quality/Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely love this TV!! The Picture quality is Excellent! I also purchased a sound system to go with it for a real theater like experience. I couldn’t be more pleased with it! Really Great Buy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KimM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    TLC 65”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite not being a big brand amongst the Latino community, I chose it for the quality and price. Now that I’ve had my tv for three months TLC is better quality and durability than Samsung.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RafaelLinares,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    TLC TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV so far. Very clear picture!! Definitely will buy TLC in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually had a customer service number to call and help me set up my cable system remote with the TV! The unit itself is very nicely priced for a popular priced TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BruceS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Good Quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it for several months and we like it. The quality is good and image is clear. The sound is not as good as most smart TVs are, so we bought a sound bar for the sound.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lily,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great for the peoce

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say besides the laggy google tv os the tv is very good for the price. A few tweaks to the picture in the settings and you have a solid entry level smart tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alin,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing, very light for a 65 inch. Is well made and light easy to handle. I recommend the 55 inc to a family member and he love it and very happy with the purchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Obiwan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    TCL 65 Homerun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is bright and crisp. Great to watch. Nice and thin profile when hung on the wall. The audio is not the best. A bit muffled. Add a sound bar and audio is great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DeneenW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Simple, cheap, works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cheap good sized tv with a decent picture, system is slow sometimes but nothing to complain about. Sound is lacking if you watch alot of movies at home a sound bar wouldn’t hurt.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you taking the time to provide us with your review. We are happy to hear you are enjoying your television thus far! While the majority of our customers report a good experience with the built-in TV speakers, some people also elect to add a soundbar or speakers to further enhance their viewing experience. This is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, Bluetooth, or the 3.5mm headphone jack. TCL also offers a variety of soundbars to fit different budgets and audio preferences so that might be an option to look into if you are interested! Enjoy! Brandon TCL Customer Support

Page 12, Showing 221-240 of 708 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.