Customer Ratings & Reviews
- Model:
- 65Q550G
- |
- SKU:
- 6551175
Customer reviews
Rating 4.5 out of 5 stars with 707 reviews
(707 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TLC 65”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite not being a big brand amongst the Latino community, I chose it for the quality and price. Now that I’ve had my tv for three months TLC is better quality and durability than Samsung.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RafaelLinares,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Awesome picture and sound! QLED makes the picture look great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used it for several months and we like it. The quality is good and image is clear. The sound is not as good as most smart TVs are, so we bought a sound bar for the sound.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Lily,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
65 inch tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. I love the 65 inch screen. The resolution is fantastic.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They actually had a customer service number to call and help me set up my cable system remote with the TV! The unit itself is very nicely priced for a popular priced TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BruceS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for the peoce
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will say besides the laggy google tv os the tv is very good for the price. A few tweaks to the picture in the settings and you have a solid entry level smart tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Alin,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing, very light for a 65 inch. Is well made and light easy to handle. I recommend the 55 inc to a family member and he love it and very happy with the purchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Obiwan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL 65 Homerun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is bright and crisp. Great to watch. Nice and thin profile when hung on the wall. The audio is not the best. A bit muffled. Add a sound bar and audio is great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DeneenW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older insignia TV. The new TV is great in every way including the price. So far we all love it. Great picture, hooks up to sound bar and works as it should. I would recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Zward,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
GREAT BUY FOR THE PRICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. UI is clunky and slow. Wish it had the updated remote with side volume since the remote isn’t lit. Overall great purchase for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TV good, service is meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice, exactly what you'd expect out of a $400 TV. My issues are actually with the financial side of things; I had the TV set in the wrong location, to fix that they bought the TV again with my card, AND THEN refunded my money. It just so happens that for the first time in months, my card was close enough to its limit that it got maxed out, making me lose 11 points of credit. Now I'm not worried about my credit score in the slightest, and the overage charge is annoying but whatever, it is more just annoying that it could've been avoided with a different order of operations.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AaronS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Simple, cheap, works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cheap good sized tv with a decent picture, system is slow sometimes but nothing to complain about. Sound is lacking if you watch alot of movies at home a sound bar wouldn’t hurt.
I would recommend this to a friendBrand response from TCLExpert
Posted .We appreciate you taking the time to provide us with your review. We are happy to hear you are enjoying your television thus far! While the majority of our customers report a good experience with the built-in TV speakers, some people also elect to add a soundbar or speakers to further enhance their viewing experience. This is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, Bluetooth, or the 3.5mm headphone jack. TCL also offers a variety of soundbars to fit different budgets and audio preferences so that might be an option to look into if you are interested! Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture and sound. Would buy again. Easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
No more google TV for me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL image and video quality are great. But I think I'll stay away from Google TV in the future. It offers a quasi-Android interface which isn't helpful. A TV in your living room controlled by a remote and a smartphone in your pocket have very little in common, so there is no reason to make the interface look like the phone. It is actually rather confusing. My biggest gripe though is that it is an agenda-driven, not data-driven advertising device. Google is usually scary good at serving ads for things that I was just thinking about in my head or talking to others about - never even looked up. But the carousel that appears, that takes up 2/3rds of the screen, is CONSTANTLY is driven by Google ideology / agenda. This really isn't fair. They know what I like to watch, but they promote something different. Imagine turning on a radio that never starts on one of your preset stations but instead always on some politically-motivated station that goes against your perspective? That's what I have for a TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SamuraiSally,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Nice TV with all new smart TV features good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works great . The voice activated remote can be slow and some times ask if I am connect to bluetooth or asks to connect first ..otherwise it is a good Tv for this price .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GhasemA,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price can't be beat, happy with the picture and features almost a year later.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 65 inch 4K Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 65" TCL TV so far is all I had expected and was told it would be. The picture is great. Hook up and set up was easy peasy. Thanks to the sales rep at Best Buy, I have not been disappointed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DwightP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is super crisp. Its a little slow starting apps but its a major step up to what I had before. The price was low and the tv works great. Setup was easy to get thought as well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GarretG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not Really digging it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is difficult for us to navigate. You have have a google account to sign into to get the best use of the TV. We have fire stick from our previous TV and really liked it. We plugged the stick in here and it works but there is quit a learning curve. The picture is fine and it even gets a little sun on it in the mornings and still has a great picture. The sound quality is also good. Software is just difficult to navigate. Eventually figured it out but it took too much effort.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DoanieA,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture quauilty but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the over all pucture quality of the tv is great, but the problems ive noticed are there is a lag with using the google assist button and stresming on it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nooch,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support