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  • Front. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
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  • Alt View 12. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
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TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
65Q550G
SKU:
6551175
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 708 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 708 reviews
  • Pros mentioned:
    Picture quality

    Great TV all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older insignia TV. The new TV is great in every way including the price. So far we all love it. Great picture, hooks up to sound bar and works as it should. I would recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zward,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    GREAT BUY FOR THE PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. UI is clunky and slow. Wish it had the updated remote with side volume since the remote isn’t lit. Overall great purchase for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • TV good, service is meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice, exactly what you'd expect out of a $400 TV. My issues are actually with the financial side of things; I had the TV set in the wrong location, to fix that they bought the TV again with my card, AND THEN refunded my money. It just so happens that for the first time in months, my card was close enough to its limit that it got maxed out, making me lose 11 points of credit. Now I'm not worried about my credit score in the slightest, and the overage charge is annoying but whatever, it is more just annoying that it could've been avoided with a different order of operations.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AaronS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Qclass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my bedroom. It serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    TCL 65 inch 4K Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" TCL TV so far is all I had expected and was told it would be. The picture is great. Hook up and set up was easy peasy. Thanks to the sales rep at Best Buy, I have not been disappointed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DwightP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Bigger Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted bigger Tv and love this size. Again great price and love the size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is super crisp. Its a little slow starting apps but its a major step up to what I had before. The price was low and the tv works great. Setup was easy to get thought as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GarretG,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Not Really digging it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is difficult for us to navigate. You have have a google account to sign into to get the best use of the TV. We have fire stick from our previous TV and really liked it. We plugged the stick in here and it works but there is quit a learning curve. The picture is fine and it even gets a little sun on it in the mornings and still has a great picture. The sound quality is also good. Software is just difficult to navigate. Eventually figured it out but it took too much effort.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DoanieA,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Nice TV with all new smart TV features good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great . The voice activated remote can be slow and some times ask if I am connect to bluetooth or asks to connect first ..otherwise it is a good Tv for this price .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GhasemA,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    A

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, excellent price and good quality and performace

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Beautiful Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away. I’ve had TCL TVs for many years and they’ve always performed well but this one is hands down the best. Amazing picture. You really can’t beat it for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Madisen,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great picture quauilty but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the over all pucture quality of the tv is great, but the problems ive noticed are there is a lag with using the google assist button and stresming on it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nooch,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Major upgrade for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says its a major upgrade from my 43' to 65'. And for the price, I can't complain about that. Was able to notice the difference in picture, sound, and performance from my old one!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brendan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Awesome picture and sound! QLED makes the picture look great

    I would recommend this to a friend

  • Awesome purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing purchase! I love TCL TV's and won't go back

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great TV at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant but got a great deal from Best Buy so took a chance. The picture quality is really good and the Google OS works great. I would recommend this brand especially on sale.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Fleeter,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Response time

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV but for some reason it takes quite a while to power up. Many functions have delayed response for the first 3 minutes of power up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Birdypar,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    TV Is Good But One Issue!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is good for only $400 but at a cost. Every time I power on the TV, navigating it is really bad for the first 3 minutes. I try to go to any streaming platform and it lags very badly and makes it almost impossible to open any app without it still falling behind and make you open something you didn't want to open. Overall this TV is ok but you can get something a little better maybe at a bit higher price point.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeremyA,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    The TCL TV is a great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Not having a TV for over 10 years the TCL is really easy to use the picture is very clear and the sound is crisp and clear I don't regret buying the TCL television at all

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DerbylineS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    No more google TV for me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL image and video quality are great. But I think I'll stay away from Google TV in the future. It offers a quasi-Android interface which isn't helpful. A TV in your living room controlled by a remote and a smartphone in your pocket have very little in common, so there is no reason to make the interface look like the phone. It is actually rather confusing. My biggest gripe though is that it is an agenda-driven, not data-driven advertising device. Google is usually scary good at serving ads for things that I was just thinking about in my head or talking to others about - never even looked up. But the carousel that appears, that takes up 2/3rds of the screen, is CONSTANTLY is driven by Google ideology / agenda. This really isn't fair. They know what I like to watch, but they promote something different. Imagine turning on a radio that never starts on one of your preset stations but instead always on some politically-motivated station that goes against your perspective? That's what I have for a TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SamuraiSally,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

Page 13, Showing 241-260 of 708 reviews
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