Customer Ratings & Reviews
- Model:
- 65Q550G
- |
- SKU:
- 6551175
Customer reviews
Rating 4.5 out of 5 stars with 708 reviews
(708 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Buy Great Salesman
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been awhile since I purchased this item. The product performance is the best. But what really made me buy this item was the salesman. He was extremely knowledgeable about the the different name brands of the different TV’s and how they perform. I had already purchased a TV @ Target but they keep texting me it was out of stock and wanted me to go over 90 miles to pick it up. The last text I happed to get while sitting in the parking lot of your Best Buy in Beaumont and I live in Hemet. I went in got a great deal on all because of your salesman
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MaggieBestBuy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
65 inch tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. I love the 65 inch screen. The resolution is fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price can't be beat, happy with the picture and features almost a year later.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the quality of the images on this television. It’s quite adaptable to adding additional channels. Wonderful features! Looks awesome! It’s just a fantastic purchase!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great value and performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for an incredible price. We've had it about a year now and it has met all expectations.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best pictures I’ve seen on a television. This was a gift to my parents but I was so tempted to go back to the store and buy two more for my own house.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AngelaR,
Thank you for taking the time to provide your feedback. We're thrilled that your parents are enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV - 65' model - on sale at $400. It has been an excellent TV, great picture and clarity. If you have Google home devices, the Google OS syncs well with them
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Devan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture, laggy interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, only downfall is that the interface is very slow at times. Had to connect appletv device to it for a much better experience.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RuzzMan,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Cost efficient quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 200$ off this product was very helpful and looks great on our wall in the living room. Would definitely recommend for a cost efficient option.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JacobF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture and sound. Would buy again. Easy to use.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good TV for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Supports 120HZ only on 2K in Gaming mode. Thats the only drawback.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Srini,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is absolutely perfect. and was very easy to set up by myself and the Best Buy employees were very helpful getting it into me SUV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EvanS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sixty five inch TCL TV It is perfect Couldn't ask for a better reasonably price t. V. Has a great picture good sound all around great for the quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi mark,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mmk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp picture. The remote took a bit of getting used to. (Coming from a roku remote). Makes for a great home theater screen.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nice,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Problems with ARC HDMI that appears to be TV softl
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not bad, especially for the price. But the software has a bug with the eARC channel. We were using a soundbar via ARC but it kept intermittently dropping audio. We tried a different HDMI cable and then suspected it was the soundbar that was the problem. We returned the soundbar and tried a different brand. Same problem again. We could use Bluetooth audio from TV to soundbar with no problem. So then we had to suspect it was the TV that was the problem. We did some web sleuthing and discovered numerous people had similar problem. The solution we finally found was to go into TV settings and turn off Quick Startup. No more audio drops and the root cause appears to be a software bug of the TV. We also observe that this TV is prone to significant audio delays that are out of synch with the video, and the amount of delay varies day to day.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv will be purchasing another asap the service was incredible
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality and FANTASTIC PRICE POINT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV especially for the price point. BEAUTIFUL picture and great technology. Using it in our covered veranda and very pleased all the features.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarefulConsumer10,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Diego
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent tv has everything that I need super recommended the truth very good purchase
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great bag for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Got it on a weekend sale ($200 off) after our old Sony died. We haven’t noticed any difference in the sound or picture quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Fella,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
In a class by itself! There is no comparison.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding price point for a 4K QLED Smart TV. A little dated perhaps but a safe distance away from the $$$ bleeding edge. We love it !!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi amerazor,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support












