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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 707 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 707 reviews
  • Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Operating system issues....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike Google operating systems because they won't let me use Xfinity App but other than thaits a wonderful entry level tv!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KaseyP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a major upgrade and has exceeded all of our expectations. Great picture quality and the apps of much faster than pur old TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jimbob,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Online relationship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My price great picture easy setup Setup for my great grandson who is 6 and can go online n play with his dad who’s in the army

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been such an upgrade from my last tv being a 2023 model do expect it to be better and it delivers with the resolution and frame rate, mainly use it with a ps5 gaming is fluid looks great too along with the quality for movies Dolby vision is stunning, sound wise too Dolby atmos audio is very nice, recent purchase why can’t give it 5 stars we’ll see how it holds years from now but amazing tv highly recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FernandoP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL - 65''

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my new TV. The resolution quality and sound are excellent. It is a good balance between price and features.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoseAlejandroSanchez,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, This TCL tv is a nice product. My son has no complaints. He said he enjoys the picture. Thanks TCL for this product.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TCL 65

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, the remote not so much. There is no way to pause a program on Prime, Netflix, You Tube TV. etc.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BradB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! You would use the directional round pad on the remote to fast forward/rewind. And the center select/ok button to confirm selections or pause content. There is also a diagram of the remote explaining all of the buttons in the included Quick Start Guide. Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A lot of power and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly. Better quality than I imagined for the cheaper ish side of the price. Highly recommend for the value!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Megan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Purchase for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear and bright. Absolutely no reflection from light or the sun. Perfect purchase for my master bedroom

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tyler,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, supports 4k and images and videos look beautiful! Easy to mount as well. Great price during Black Friday! Would recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Aditya,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than my expectations. picture and sound quality is exceptional

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TahirChaudhry,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV on the market for people on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing picture and quality, UI is easy to use and clean but is a little lagging sometimes

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MohanadI,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase 65" TLC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT picture, and a even better price. The Delivery person went over board to get it to us . He's a great employee......

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanaS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Os speed

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV graphics for the price. The OS is just a little slow. But great purchase. Would buy again

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EphraimA,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 65 in. using surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but using it with surround sound it takes a little bit for the sound to come on. When adjusting the volume it lags a little so I adjust it in steps. Also when we first turned on the tv there would be a fairly loud cracking sound (using surround sound). Had to call TCL service undid and did a few things and now you don’t notice the loud cracking sound.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Medboy1,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my 65 flat inch TV. The picture is nice. The sound is really good and I enjoy looking at my big TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RachelleW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, great picture and sound. Good price less 450 dollars

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CRV23,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. I didn't know it was a Google TV when I bought it but it's easy to program.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FrankW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great tv. Below average sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Sound is subpar. Outstanding contrast and brightness for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SaichaitanyaK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear with good sound. Google cast TV with Google assistant built in the remote.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ggggggg,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support