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Customer Ratings & Reviews

  • Front. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Left. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Back. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 1. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 2. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 3. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 11. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 12. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • TCL 50in to 75in Unboxing video video 2 minutes 48 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
65Q550G
SKU:
6551175
Highly rated by customers for:
Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 707 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 707 reviews

  • Best TV at $400 range

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for basically anything, no crashing or input lag like some TV's this price range. I also love the Google features included 10/10 would recommend.

    I would recommend this to a friend

  • You can't beat the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the TV display, it does have some trouble with low grays and when lots of lights are on in the room it's located in, but that's what you'd expect at this price point. It does move a little slow through some of its internal menus, but you can't beat the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rayl,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great TV, Sound is adequate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the functionality. Easily paired to our cable remote. Everything works from there. Slightly disappointed with the sound, tried all settings. Looked at the TCL sound bars but they don't fit under the TV. If put in front, it blocks the remote infrared spot.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chuck,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the purchase I made but the only thing is when I picked my TV up there was so much confusion and one rude person. Over all another employee had apologize for the other behavior. Oh I also couldn’t purchase my protection plan until the next day which that was explained.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanaS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Good TV so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great so far. The only concern is that out of the box, a plastic piece in the body of the TV was deformed and can't be put back in place. Although that's minor, but it's not expected from a brand new TV and may reflect poor quality control

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great picture, bad software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great picture, bad software. It is Google TV which is good but it signed me out of everything every couple days. Returned it sadly.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Noah,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great value for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid! Great TV and one of the best deals you will find with QLED. Only complaint is that the sound quality is not great, so definitely would recommend soundbar or some other audio system to pair with it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MagicWike,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • 55 tcl Qled

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great tv for the price love had all the apps you need on just plug it in and connect your Wi-Fi to it and enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good picture quality but bad OS integration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good for a budget 4K qled tv. But the Google OS is slow! Like a 2 second lag between button press and execution slow. Returning this TV just because of that issue.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SidJ,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • TV MADE EASY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST TV I HAVE EVER PURCHASED!! I PAID EXTRA TO HAVE THE SQUAD DELIVER AND SET UP THE TV AND IT WAS WORTH EVERY PENNY. I WOULD DEFINATELY DO IT AGAIN

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just got a one off but… picture and sound were good but occasionally a blur in the picture. Also had an issue with the arc port. Ended up returning the tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MelissaS,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Weather related issues?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing was great. Tv work fine for the first few month. Then when it comes to colder weathers. Hopefully it’s just me. It won’t turn on, the screen froze up multiple times

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RetricG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    TCL google tv not as good as a Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little slow and doesn’t change from app to app as fast as I thought it would. But the picture is very good

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Austin,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Ps5 Budget TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a $850 sony tv to run 4k 120hz on the ps5. This tv can run 1440p at 120hz which i think is the only tv in the market that can do this at the moment. i can still enjoy 4k 60hz & for half the price, i think it’s worth it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi aaron,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Good value. No Airplay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image quality for the money. It doesn't support airplay. Sound does not work if YouTube is played at 2x. I should have gotten Roku version instead.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Srki,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Good overall for the $

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall. The UI is a little glitchy that’s all

    I would recommend this to a friend

  • All around great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking the TV so far. TCL is my go to for my TV's but I have 2 complaints. The first is how big the remote is. I mean does it need to be so long. The second would be the lack of usable apps offered.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi The Todd,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! This TV features access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Crisp & Clear Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stepping up from an old plasma TV to this 4k smart TV is like transporting to a different time. The picture is so crisp and clean. I did a lot of research before going to the store to buy it. We are happy with the choice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HowardJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Smartest Move I ever made

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying my new TV .Its a smart TV and I’m able to watch all my favorite movies channels series music videos and more. Thank you Best Buy for my Best Buy credit card to purchase my new TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BeverlyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Good Black Friday purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has glitched once, had to unplug to fix. Had for a month. Definitely recommend extended warranty in case. Otherwise picture is good, quality is good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandiR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Page 25, Showing 481-500 of 707 reviews
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