Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Left. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Back. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 1. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 2. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 3. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 11. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 12. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • TCL 50in to 75in Unboxing video video 2 minutes 48 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
65Q550G
SKU:
6551175
Highly rated by customers for:
Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 707 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 707 reviews
  • Pros mentioned:
    Picture quality

    Great picture, but…….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, average sound, good value, slow to respond processor/operating system, does not work well with Amazon Prime, FreeVee or Fire Stick

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Good tv but...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv . But in 6 months stopped working. Too bad haven't bought with geek squad extended warranty.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LucasA,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was seamless, gentleman that installed were great! Made sure everything worked-all apps, etc before they left and there was no clean up… they did great. We are enjoying the TV, it’s perfect for our space.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielleM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Solid

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid, bought the mount with it as well. Tv had some light white marks on the bottom, only noticeable when screen is dark, or on power on.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GabrielC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Decent quality, does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cost $400. The picture quality isn’t the best, but I’m satisfied with it. It has done its job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality of the TV and its features. Especially for the price, but the physical button on the tv doesn’t work.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RashardC,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value tv- it was giving me a slight issue, recently- where I was going to turn it on, and tried ten times before it actually turned on. I recently bought it so hoping it doesn’t happen again

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RosalieF,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • I recommmend this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. I like it. Clarity wise, it’s lot good like many other more priced ones. I have lg Qled tv for my living room costs 1100 and I see both are equally good in picture and sound clarity

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KarthikG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Google account integration is NOT a convenience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a day and I'm probably going to return it; the interface is poorly designed and is really desperate to cross-integrate the entire TV with your Google account. On our old Roku TV we could easily switch between multiple YouTube accounts. But on this new TV every time we switch accounts in the YouTube app, the whole TV changes to that account, meaning all the apps and watch history on the home screen changes to that user's defaults. For example if a wife subscribes to Disney+, but the husband signs into YT, his account takes over the TV and they need to sign back into the wife's account to use Disney+. Also when I "cast" videos from my laptop or phone to the new TV the audio is out of sync with the video. This was never a problem with the Roku TV. The YouTube app has also taken step backwards from the convenience of the Roku version. It was very easy to add a YT account on Roku: The TV gave you a code which you entered on the YT website and the account was added. But on the Google TV that convenience is gone. Google has a long history of letting issues like these languish for an eternity and rarely fixes anything that "sort-of" works.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi gmontag451,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Response time

    Slow response with this TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is vibrant. What I cant stand is how slow it is when responding. Responses take so long you think the tv has frozen or it's catching up from 5 clicks later. I would not recommend unless your okay waiting for the tv to load the apps and late responses. Ive had 5 65" tvs and this one is by far the worst at response time and trust me it's not my internet. I will be returning or looking for a better version of this model.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support

  • Vibrant colors

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The display is very clear with vibrant color. The menu is a little unusual, but you get used to it. The motion enhancement works in certain modes but does not with some movies.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gamer,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great TV for an Affordable price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV more than my expensive SAMSUNG TV It is faster and clearer in my opinion great TV and great value! I would highly recommend getting a sound bar along with this product

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi challenger23,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great TV for a good value!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its an amazing TV for the price! Everything works very well specially the Dolby Atmos on movies and then the game mode is also fun while connecting the PS5

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KUIPAD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • installers of TCL

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both installers were excellent, clean, respectful, and helpful. they went over basic programing of the new tv, and made sure the picture was OK before leaving.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi drbob,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Color not good when watching YouTube

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it only issue is when I watch something on YouTube the color is too red to even see or enjoy it other than that it is a good TV for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ElizabethS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Satisfying purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to store for anything electronics and don’t disappoint, great price and quality products and more importantly the service is awesome

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JunD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Good quality for price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is nice, interface is a little glitchy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jenn,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Wonderful Treatment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed shopping at Best Buy! I was treated this customer care and mt delivery was wonderful. I look forward to shopping there again.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GailP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Regular

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is ok, but the system is kind of slow, use a tv device in the hdmi port is faster.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IzaBCB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great picture. Slow software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Google is software is slow and very laggy. Wish it was an amazon tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoshP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Page 26, Showing 501-520 of 707 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.