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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 708 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 708 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had a Samsung TV. My Samsung TV died after 9 years,I decided to get the tcl 65 in. I got the warranty on this TV,had it for like over a month now, really like this tcl TV, great picture and sound. Anyways I am happy with the TV really a great price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kevies,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! It has a beautiful picture and great sound. I could not be any happier. I'm very satisfied with my purchase. Thank you TCL & BEST BUY in Fresno, CA. You guys are great and so very helpful.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CindyS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture and sound are amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear picture. I don't have to wear my glasses. I love the surround sound. It makes feel like I'm at the theater. I loved the comfort of my home. Im so glad I made this purchase. No regrets!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't go wrong!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL 65 QLED SERIES 5 is incredible.The picture is vivid and beautiful.Like on all TV's the sound isn't great so you need a sound system,but other than that this TV is great for the money.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cstamann1,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Easy peasy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use if you've dealt with smart tvs before. Easy interfacing with existing streaming accounts. Clarity and color of picture is great!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MelanieR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    upgrade to my living room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! The image is amazing and the sound is decent also. I use my soundbar to create the theater experience that I was hoping for.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive and decent price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed. Looks better than I expected. Only drawback is the sleep timer has to go through multiple screens before I can get to program.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FernandoV,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV very good picture (color and clarity). Only reason I don't give it 5 stars is the sound but I use it with a sound bar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65" QLED led tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger TV so i bought this one,The wall mount won't fit this TV.Otherwise im happy with my purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottSTV,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 65" OLED 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows Good so far. I haven't turned the sound all the way up yet to test it because the room is not very big that it's in

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and size. Not as user friendly as Roku tv was but we are figuring it out. Overall happy with this purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have 30 days of use but this tv is excellent for my needs, great picture compared to other similar priced brands.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV. Questionable OS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Google OS is a bit buggy though. It kicks me out of a stream app on some occasions.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is lightweight, looks good, sounds good and works good! It was easy to order and pickup as well. Thanks

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Q series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin tv very nice. Google Tv is ok. Picture quality I good. All around very satisfactory

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Stan916,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the best 65 smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper excellent for Qled 65 inc for the price is very clear like the expensive tv, TLC is the best

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi George,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TLC Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome and was also a great price. The free delivery was on time and the guys were very nice

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bruce,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far, so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works well. It has a good picture and sound. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Digjames,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Overall great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality overall. Brightness is amazing but picture quality could be better.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TCLuser,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, size, and brightness. This tv was a Christmas gift and definitely didn’t disappoint!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support