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Customer Ratings & Reviews

  • Front. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Left. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Back. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 1. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 2. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 3. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 11. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 12. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • TCL 50in to 75in Unboxing video video 2 minutes 48 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
65Q550G
SKU:
6551175
Highly rated by customers for:
Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 704 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 704 reviews
  • Pros mentioned:
    Picture quality

    Pretty mid entry tier tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty mid tv u see the pixels and alot of fuzziness alot but u get what u pay fot its a huge 65 inch for 500 so im keepinng it i will upgrade in the future, the colors still look good unless there is contrasting black or dark shadows

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IsaiahC,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a great picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Super!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in every way so this TCL is nothing short of super.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ervin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Tcl 65 qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality with hdr 10 in gaming mode

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Happy customer,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Tcl tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually when i bought that one i excepted that tcl tv was built with cheap plastic, a lot off lags , but the price is so cheap, so if you use it so rarely its fine

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dota,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great T.V., Poor Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T.V with wonderful coloring and a fast processor! However, when I purchased this the night before when I went to pick it up they said that they sold out. I could be mistaken, but if I purchased this early because I am a total tech member I would have hoped they would have honored the purchase and held one for me. I have had this happen to a few other things I have bought.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BraydonR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Not a good choice for watching sports

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to sync audio with stereo i have to set audio delay to -3. No matter which settings I combine, I cannot get it good for sports. This is very disappointing. Google TV features work great however.

    No, I would not recommend this to a friend

  • TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on sale for 399.99 works great for the price. The tv speakers were you will need a sound bar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottL,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great curbside pickup experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from Nick on curbside pickup, it was fast turnaround on same day order and pickup

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RafaelM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • 65”TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV and quality i bought, very satisfied, I will continue to buy at Best Buy stores

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnaG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is awesome the delivery guys were very helpful and professional

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TrimelleH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Nice and full clarity in voice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and good clarity. Sound clarity and brightness of picture is good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MohanraoB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • By far best bang for your buck!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my TV best purchase I've ever had!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CodyKinabrew,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • From Good To Bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Google TV presents an enticing blend of cutting-edge technology and user-friendly features, yet it faces notable challenges that detract from its overall performance. Notably, the processing speed often lags, hindering smooth navigation and app functionality. Furthermore, I have become frustrated with problematic cable box connectivity, disrupting the seamless integration of live TV viewing. Additionally, the incessant resolution switching detracts from the immersive viewing experience, causing inconvenience and dissatisfaction. While the TCL Google TV boasts an extensive array of apps, the selection remains somewhat limited compared to rival platforms. As such, prospective buyers should carefully weigh these factors when considering this smart TV option.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Williamt46,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Don't buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is horrible and I want to cry! I accepted that the apps are slow and I always have to restart it but now the edges are loosing color and there's a dot in the middle of my tv that literally just came out of nowhere. I want a replacement or a refund from the company since I'm a few weeks out of my return window. But I would NEVER purchase this tv again

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nicole,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • TV Came Broken. Best Buy and TCL won’t help

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came broken out of the box. Best Buy and TCL both won’t fix or replace the TV. Would not recommend buying in case you run into this same issue

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Peter,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. It is great to see that you are already in the process of getting a replacement unit. If you need any sort of further assistance, please reach out to us at tclsocial@tcl.com with your contact information, and reference this review. Furthermore, if you receive your replacement unit and would like help setting up your TV, we would be more than happy to walk you through the process. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Disconnecting from Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv kept disconnecting from the internet for no reason. I even had my internet provider come out to make sure my internet was working correctly. Didn’t enjoy this TV one full day. Stay away

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Edgar,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Damage screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor material. The screen is shows big black dots in the firs week of using.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Moustafa,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Definitely One of the best smart tvs out there.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good tv that wouldnt cost half a leg to own and This tv is perfect. I game a lot so I like to have tv that can keep up with my gaming system. The picture quality in this tv is Great and also the volume is not bad at all. Also very user friendly.Im glad I got this for me and family .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this TCL TV is honestly not too bad. The picture quality is sharp, colors look bright, and streaming through Google TV works smoothly. It’s definitely not a premium product, but for everyday use it does the job well. I think the price-to-performance ratio is fair, and overall I’m satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Oustanding High Quality TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great- have it hung up on my room. Its crystal clear, ive always had Roku Tv's and nothing bad on those, i just really love the setup and accessibility of the Google Tv. There's nothing bad i have to say about this TV, everythings great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mark,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Page 4, Showing 61-80 of 704 reviews
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