Customer Ratings & Reviews

This TV has been an absolute game-changer for my home setup. The 4K QLED picture quality is phenomenal—sharp, vibrant colors with deep blacks that make everything from sports to movies look incredible. Setting it up was a breeze, and the interface with Google TV is super intuitive. I love how easily it connects to all my other Google devices, making streaming and controlling the TV seamless. For the price, the value is unbeatable. Highly recommend this TV if you're looking for amazing quality and ease of use!

Pros: - big screen - clear picture - good color - bright display Cons: - built-in Android TV can be sluggish - light bleed visible on some edges and in blotches in the middle of the screen, which is noticeable on black screen or very dark scenes in movies. Not reviewed: I haven't actually tried the built-in speakers. I plugged a sound bar in right away, which most others will probably do as well.

Works well, colors are great, speed is a little slow but overall works great

Purchased to replace a set after we moved and gave away our previous set to family. Wanted to step up to a QLED this time and the sale on this was perfect. I did have doubts as I purchased sight unseen and usually have had good results with Samsung. Free delivery was great. Picture is outstanding with no adjustments like I usually have to do. Color, brightness and sharpness are better than what we have had. I have only seen one motion blip so far but it was very minor. I have not had the slow response time from the remote like others have had, response has been usually immediate. We have a sound bar and rather than the optical set up I had to use an arc HDMI for remote function, so I don't know about the set speakers alone. Right now I have to say this has been my best tv purchase as far as being satisfied with bang for buck, and we've purchased five over the last ten years due to moves.

Incredible picture, simple setup, easy controls, great price. I've owned a few of these TCLs and while some have blown a power board around year 3 or 4, for the price, they can't be beat, The Rokus are my preference for ease of use and setup, but the google versions are fine too, and I own both.

For the $400 i payed its not bad. Anymore than that and it wouldn't be worth it. Tv is very bright and picture is great except for horrible motion blur.Good luck programming a universal remote to ot, and i can not for the life ofe to get cec to work.

Gotta say definitely surprised. Got the 65 in for $400. Price was good so was not expecting much. This TV picture is great. Clear and crisp. I now love the google interface. Always had fire TVs and google is way better. Similar to browsing YouTube TV. Very accessible for anyone. Only con is the TV processing system is sometimes slow and delays like it’s loading. Would start an app and it’s black screen for 2-3 secs while sound is playing before everything catches up and then runs smooth. Minor thing but worth noting. Overall, For this price and quality this is definitely a great TV and must buy. They limited me to one per order. Otherwise I woulda brought 2-3 and replaced my fire TVs.

Image quality is very good for the price. $400 65 inch QLED is a steal. The only complaint is the operating system with built in apps is a little too slow and will cause the picture to stutter every now and then. Atleast it did on my model. Majority of people won’t notice but I am very particular when it comes to that. I recommend hooking up a roku because it loads everything much faster and picture quality is just as good with some tweaking. After looking at other reviews i knew this going into the purchase so i am not disappointed at all.

So far I am really happy with this TV!!! It was super easy to setup, and it looks amazing! Also the price was $200 off what it was! It was between this and a Hisense of similar nature. The colors look amazing, the Operating System is getting better on these TVs and it's amazing to Cast to this TV using Chrome! For what other TVs were around for this same one I really couldn't pass this up! I will say the only downfall and it's just dumb is that the HDMI's are having a slow time connecting to my gaming consoles, it just seems they're fidgety and just need to be slightly tipped to they're connecting. Again for the price and what I all got in return, this is a GREAT TV!! Super happy!

I bought this while it was on sale & I'm not disappointed. Th CL are great TV manufacturers whose TVs are priced cheap but have great quality & build. The audio is fantastic (I'm sort of a sound snob) The picture quality is great and they have a good amount of options for changing and enchanting the picture & audio for the TV. I say this TV is worth it.

The newer TCL quality has really fallen off. Had a previous TCL for 6 years that was nothing but great. Decided to stick with the brand and upgrade for a bigger size and newer tech. Only had the TV for a little over a month but it's been disappointing to say the least. The new Google TV os is garbage compared to the previous Roku version, very laggy and streaming apps struggle during startup. Constantly have to unplug the TV because it freezes and becomes unresponsive. If you're in the market for a budget TV, I'd suggest looking at other brands. Once you turn off their motion blur settings the TV is much better, it made the TV almost unwatchable during any action scene. The color is good but kind of expect that from a qled TV. Blacks seem struggle however and there are white cloudy shadows in certain parts of the TV during dark scenes. So you have to mess around with a bunch of settings to get it liveable. Overall, just disappointed in the quality of the TV. Having second thoughts and wishing I would have tried a different brand.

Exceeded expectation, crystal tv went out after 3.5 years so it was go bigger or go better with in the price range, glad we went with a Q series , love the google interface , consenter it better than other interface , need more time with the new remote for the none look operation , only problem i ran into was the timing of the sound bar, system, seems to deferent form web videos to movies, that and it was deliver a week later BB, it was a replacement ,not a gift.

I love this TV! It’s so easy to set up, the color is amazing, and crispness is unbelievable. Definitely recommend.

Easy set up, beautiful picture. Built in speakers are loud a nd full sounding but I use a 6.1 Onkyo sound system. Bought on sale so great value!

I recently purchased the TCL 65" Class Q5 Series QLED 4K UHD Smart Google TV from Best Buy, and my overall experience with the TV itself has been exceptional. However, it's essential to highlight a minor inconvenience I encountered regarding the HDMI placement, specifically in relation to my Amazon Fire TV Stick. Now, onto my experience with customer care. While I acknowledge that every customer service interaction can be unique, I encountered some challenges that left me wishing for a more seamless experience. The representatives were not as responsive as I would have liked, and there were delays in addressing my concerns. Additionally, I found the information provided to be somewhat lacking, and it took a bit of persistence on my end to get the assistance I needed. Let me begin with the positive aspects. The TCL Q5 Series QLED TV boasts an impressive 65-inch display that delivers breathtaking 4K UHD visuals, enhanced by the vibrant colors and remarkable contrast provided by its QLED technology. The Smart Google TV interface is intuitive and user-friendly, making it a joy to navigate through various apps and content. The sleek and modern design, coupled with robust build quality, further adds to the appeal of this television. Now, to address a small hiccup I encountered—the HDMI placement. The closest HDMI slot proved to be too snug for my Amazon Fire TV Stick, making it challenging to utilize that particular port. While this may seem like a minor issue, it did impact the overall convenience of setting up additional devices. Despite this slight inconvenience, I want to emphasize that the TCL Q5 Series QLED TV remains an outstanding choice for anyone seeking top-notch visual quality and a feature-rich Smart TV experience. In conclusion, my recommendation for this TV stands strong, but potential buyers should be aware of the HDMI placement if they plan to use devices with bulkier connectors, like the Amazon Fire TV Stick. With a slight adjustment to this aspect, TCL could further enhance the user experience and solidify the Q5 Series as a top-tier choice in the market.

I purchased this QLED since my living room is a very very bright environment. and this tv is perfect for that. as QLEDs get very bright and clear, it’s perfect for someone who may need that. or just a very clear image overall. paired with the google OS, which is very fast, and simple to use. the speakers sound great, and i’m surprisingly satisfied with the remote. plus the best buy purchasing process was super easy. they just loaded it into my car for me.

You could tell me this was a true OLED tv and I’d believe you. Coming from an older TCL 4k Roku TV, this has been a MASSIVE upgrade. Perfect for anyone looking to upgrade from an LED TV but doesnt want to spend the high dollar that OLED TVs cost. Google TV runs super smooth on this TV, and my soundbar connected flawlessly with HDMI-ARC. I can even controll my Apple TV with the TV remote! No more searching for the right remote just to pause a show.

Great main TV for our household. Crisp picture, good sound though I added a soundbar and subwoofer. Lots of features to get to streaming services, except not F1 TV, so I use Apple TV for that. Easy to install and set up

Good TV for the price. My biggest complaint is that I cannot run a specific application at 1080p 60FPS. The processor can’t handle it and has constant lag. Google TV also had a huge delay compared to my other TVs. Otherwise, tv works, has a good picture and worth the price.

I read a lot of reviews on this brand before deciding on it. The price was good and the performance of the TV is really great. We do have a soundbar so that helps, but for a week or two we only used the tv speakers and they were ok. The picture is great. The set up was easy, did not take that long. All in all I would recommend as it was a good tv for the size and price. We bought the 65 inch.