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Customer Ratings & Reviews

Your price for this item is $359.99
The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 635 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 635 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV! Good picture, sound could be a little better but for the price it was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Affordability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I never realized what I was missing until I upgraded to a newer model TV. Perfect time of year to purchase as well now that the winter season is upon us. Only one setback, I find myself watching TV way more often!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DebbieA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super picture - many features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the features of this television. Picture is excellent and the remote is the key. I may add a sound bar to enhance the richness of the audio. It's in the master bedroom so the tv speakers might like some help. Overall this tv is recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a TCL user from last many years and honestly they improved a lot during those years.The Qled technology has significantly improved the quality of the picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AliBaba,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great does all it says but sometimes the pic is fuzzy until it adjusts still am very satisfied with tv for the price it above expectations

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Diloc,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TLC QLED great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with good Clarity. Was great choice to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the price it’s been great don’t have any bad things to say about it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Even seniors will love to watch on it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Just connect to wifi and thats it… My Senior parents love it and remote control is realy user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t get a better tv for the price what a great bundle

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hope I get lucky and win a gift card

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice it works, good picture, so far me happy can I get a $400 gift card for my review now? I hope I win teehee

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gershom's 65-inch TCL 4K QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I've ever owned and it's reasonably priced. The picture quality is unbelievable. You can pretty much see the smallest detail of what's being shown. It also mounts perfectly due to it's streamlined build.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good overall TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved my OLED TV into the office and got this TV during the holiday season for the living room so my family has a TV to use. Works great for what it is and who it’s for. A quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You got to buy one !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best out of the best. Great Quality, Sound a many great different features for steaming and gaming would switch to nothing else absolutely the BEST !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 65 for under 400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, great viewing angles, responsive UI, good remote, and super duper bright. Maybe the best TV of its size in the price range, don't think it can be beat.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CinemaHawk,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TCL tv I have I love the pictures and way it handles my Ps5 and DVD player, the sound is excellent and clear when watching tv or a movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV resolution is superb for the price point. Controls were a bit laggy but after update it was on point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TCL 65" Q5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL Q5 TV (65") is bright, simple, very easy to use, and a great price! Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    TLC TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, terrible sound, but most of all it has a very slow processor. It takes a couple minutes to boot up and get to antenna channels. Seem kind of flakey when switching channels in the guide

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NateL,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I seen it with my own TCL!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent catch buy and serve! Couldn’t ask for any better it makes you want to keep eyes and ears on Best Buy for future sales and not miss a single one they push up for advertised specials!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! So glad that we got this, and the picture is awesome.

    I would recommend this to a friend