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Customer Ratings & Reviews

Your price for this item is $359.99
The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 635 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 635 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, size and functions are great for the product I purchased. Was on sale and jumped on it and I’m glad I did, would definitely recommend if you’re on the market for a tv this size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 10+ year old 55”. The picture is great and it does everything I want it to. The Fire UI is my least favorite but it works and you can’t do better on value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    DO IT ALL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal TV! Amazing HDR display along with brightness for watching movies, shows and docs l. Great gaming tv especially for the PS5 and Series X with 120HZ in 4K resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv easy to use and has everyhing u need on it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yup its good and still works 6 months later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. It was a no brainer for what you get for 350 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 65

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t v was a great price, and we love the picture. Everything about best buy was easy, including the delivery. I could track the driver in real time, which was a bonus because I was at work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Good tv, firetv not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is great, but firetv is a nightmare. Quick fix is to just never connect the tv to wifi.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Matt,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    65 inch TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV price value. My son loved his Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Q series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and sound is great. I would definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Absolutely it again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and TV quality is fantastic! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Need 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, only thing wrong is that i can’t get another one right now

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than Hisense

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, picture. Way better than the hisense I had to replace due to memory issues and standby mode problems. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better pic than my Samsung Qled at 3 quarter of th

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture w/ great sound and many options for gamers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great deal and looks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got this tv i wasn't expecting how great looks and works, like other reviews the remote is a bit slow but for the price you get a lot of features. have a great day

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65"TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value great picture. Very pleased with pur purchase. Free delivery too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I’m glad I bought it for sure ! Picture is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and sound for the price paid. Bought 2 more

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the price I paid quality is better then the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, great picture, replaced a TV we paid $ 1,300 for, same size, lots more came with other but can't even tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 65inch Smart TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It is my first 65inch. The display and sound quality are great from watching TV and gaming.

    I would recommend this to a friend