Customer Ratings & Reviews
- Model:
- 65Q550F
- |
- SKU:
- 6593220
Customer reviews
Rating 4.4 out of 5 stars with 620 reviews
(620 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal picture. Very intuitive and set up with fire. Very happy with my purchase at a great price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanbA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
TV at a Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price. Got this on an early Black Friday sale couldn’t be happier with it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LindseyH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for the price! I with setup and calibration were more intuitive.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I like so much
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image, installation, and system, and the price is much better.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!! Picture, size, refresh rate, etc! Perfect for living room-no complaints
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with the picture and sound and useability of this TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent………………………………………………………………………………………………………..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful colors, great interface and looks great for all systems old and new!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best electronic store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product at competitive price , don't hesitate
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice TV. The picture is good. It’s also so easy to use.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Christmas present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my girlfriend for Christmas and I must say for the price I paid I have no complaints
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for rental property. Everyone is very happy and i feel that I made an excellent purchase!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Down stair tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv good picture great sound easy ro use the fire stick
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL QLED is AWESOME!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV for a small price! Great picture, decent sound, very happy! Highly recommended!
I would recommend this to a friend Rated 3 out of 5 stars
Bad OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First and last firetv I'll buy. First, I really can't stand the menu compared to Roku. It makes no sense and the only part I use is the smallest displayed section. Plus the remote app is super glitchy, especially when typing which is the #1 time you would rather use it. Also there's no earbud option, I loved that about the Roku tv that my wife and I could both watch TV with two pairs of earbuds while the baby was sleeping. Even just switching to a Bluetooth audio device is super clunky. The remote occasionally "hits" the volume button too many times, changing 3-4 notches instead of one. The screen quality is amazing, shocking to me that this is an entry level TV. But I will never own another fire product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mike,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
1st 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, very good clarity from the picture
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
65 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really good TV for the money. Bright colors, and clear images.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Qled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture shows great. The sound is good. I also purchased a tcl sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl 65
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and price is good compare to other brabds
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Do not buy if you have no Amazon account
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plug and play, not too hard to set up, picture is great, airplay and mirror and good. If it is not Fire TV I will love it better. Until run through set up I figure out that TV will not be good without Amazon account. This is the last Fire TV I purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Redyellowblue,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support