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Customer Ratings & Reviews

Your price for this item is $359.99
The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 622 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 622 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shopping made easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Great quality and picture. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv, the picture quality is everything!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV so far! Does what it’s supposed to do. Good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I luv it. Show a great picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Exceeded my expectation. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks, sound, picture, fire stick. Great Tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works amazing. Such a good product the picture is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great size and very light. Convenient smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang fur your buck!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! The quality is great & the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv shows great. The color and brightness is remarkable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful upgrade for an amazing price. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great TV

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Really good for the price. Its one of the better FireTVs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear picture was easy to set and very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picure quality was excellent. Overall good, value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it was so surprising how good the picgure is. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this tv, it’s so vivid and bright

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Yikes, amazon …

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to replace a 55” TCL TV but with Roku as the operating system rather than Amazon. I liked my previous TV so much that I decided to just get the bigger version. I was extremely disappointed by the Amazon aspect of this TV. It seems to have a vendetta against Disney+ when used on the TV’s app. Disney branded shows/movies will not load. Hulu branded content THROUGH the Disney app works fine. Disney works perfectly when using my PS5’s Disney app via this tv though. Other apps close in the middle of the program and take me back to the Home Screen where I am bombarded with ad after ad after ad. It is infuriating. I have adjusted every setting that the professionals at BestBuy AND amazon recommend. Nothing helps. I hate that my TV is the pushy salesman that everyone tries to avoid. I miss the modest simplicity of my old TV. I didnt spend much on this TV, but what I did spend was a complete waste.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SamuelG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SKOP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed and works well. Easy to mount onto wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made amazing choice on these two purchases kids love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could use more HDMI outputs. I had a Google TV. This one is a fire TV. I think I’m still getting used to the Fire TV overall it is a good TV. Also the settings could be more user-friendly but for the price it’s OK.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi 4U2Love,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support