Customer Ratings & Reviews
- Model:
- 65Q550F
- |
- SKU:
- 6593220
Customer reviews
Rating 4.4 out of 5 stars with 622 reviews
(622 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear and comparable to the Hisense 65" QLED QD5 but without making a google account. The only drawback is that you have to turn the volume up high if you're not using a soundbar.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Works great and fast. Price not expensive
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Go get it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. Great picture. Would highly recommend!!
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen Quality, picture and colors are great.
I would recommend this to a friend - Cons mentioned:Responsiveness
Rated 1 out of 5 stars
Avoid at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could rate it zero I would. Within months the tv started freezing up and randomly disconnecting from the internet. The connection issues stopped but now there’s a lag between the remote and TV. I’ve never had that and it’s absolutely atrocious. Sometimes it takes seconds. We haven’t even downloaded anything extra except YouTube and Disney. It also froze multiple times watching football this weekend.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeondreS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tcl 65" fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv worked fine until it started flickering. Tried alll ways..restart power off factory reset and
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JannetG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and even better price from Best Buy.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Color on the tv is so bright
No, I would not recommend this to a friend Rated 5 out of 5 stars
Must Buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV at the Arlington Heights store. We’re on a budget and have not bought a new TV in ten years. This is now our favorite tv in the whole house!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CameronC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It’s okay….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vizio TV couldn’t be fixed under extended warranty so I got this as a replacement. The good seemingly outweighs the bad with this TV. For the price it really can’t be beat and it does work well for the most part. It was easy to set up and all the apps I like to use were easily added to the home screen. Clarity of picture is somewhat off especially when using Prime Video, TV doesn’t seem to have any issues when using my Apple TV or Xbox X (admittedly, I may need to tweak settings). Another thing that lowered my opinion is the fact it won’t connect via arc to my soundbar. Overall, had I had a better budget I probably would’ve chosen a different brand.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Amanda8501,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend Rated 4 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV especially for the cost. The only issue with it is a change in screen color in dark scenes. The screen sometimes dims when the background gets dark. We are trying another display setting to see if this can be avoided.
I would recommend this to a friendRated 5 out of 5 stars
Alicia Acosta-Davie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV. I just wasn’t able to sign up for the warranty because I didn’t see the option for the TV I Purchased.
I would recommend this to a friendRated 4 out of 5 stars
Great TV for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. Sound is lacking a bit and screen overscan can not be adjusted.
I would recommend this to a friendRated 5 out of 5 stars
streaming connectivity and a good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most bang for the buck. streaming connectivity and a good picture as with any flat panel TV you going to need a soundbar if you really want good sound.
I would recommend this to a friendRated 4 out of 5 stars
Good value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV’s work as expected. Great value for the price of the Tv’s
I would recommend this to a friendRated 4 out of 5 stars
TCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the TV is actually a good purchase. What shocked me the most is how light it was to pick up and mount on my wall.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Image quality is good but fire tv interface is bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is good but there is a huge lag in between switching the apps. Really slow. I would rather recommend google tv or roku tv. Way better than the fire tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .HI Umer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never looked at TCL televisions before. Bought for my parents for a Christmas gift. By far exceeded both of our expectations.
I would recommend this to a friend- Cons mentioned:Lag
Rated 3 out of 5 stars
Lagging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a good TV. i have noticed some lagging and the TV trying to catch up with volume. Overall its an Okay TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoshL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support