Customer Ratings & Reviews
- Model:
- 65Q550F
- SKU:
- 6593220
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Responsiveness
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality,but freezing all the time!!! Not possible to watch
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vitaly,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Gym TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a real bang for the buck! Quality screen view and easy to use.
I would recommend this to a friendTCL 65in
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV for the price. Totally worth it. Definitely suggest using a soundbar, the volume is not the greatest from the television itself. No complaints. Great resolution on PS5
I would recommend this to a friend- Pros mentioned:Picture quality
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good. Sound is just ok so i use a soundbar. Remote is the drawback. It's response is laggy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Hunter,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors on the TV are stunning. It bright and vibrant. It's perfect for watching sports to action movies, perfect size for my living room.
I would recommend this to a friendGood picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good picture, but the software is kind of slow specially when you’re switching to different inputs
I would recommend this to a friendPerfect for Backyard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for the backyard. Had it for a week and it is a good looking tv for the price. The glare is low on it and can even keep the curtains behind the couch open while watching the games.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JB92123,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Force close out of apps, lag while powering on and even when it’s been on for a few minutes. Picture quality is pretty ok but I can’t watch anything because it force close my apps.
No, I would not recommend this to a friendProbably a good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV seemed great but it was delivered when the temperature was well below zero which must affected the function and left permanent shadows
I would recommend this to a friendGreat deal and value so I had to buy two!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far, bought one to replace my older LG I was repairing. Also bought another for my parents house to replace an aging lcd. Very happy and hope they last. Never had an issue with the brand.
I would recommend this to a friend- Pros mentioned:Picture quality
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv only lasted a week, then one day I day I come back from work and the tv has a line on the side… they are made very delicate product to have.. other then that the picture is amazing
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexanderS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Works well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Sound is a little weak, but works well.
I would recommend this to a friendIt was a good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good deal but we had trouble with the set up screen. We ended up having to take it back and exchange for a different one.
I would recommend this to a friendOutstanding Value!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k picture and features for under $350!! The OS is a little laggy, so i just hooked up Apple Tv and bypassed the OS altogether.
I would recommend this to a friendGreat Value!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. I bought another one for spare room.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far! I do have one dead pixel that can only be noticed when you’re a foot away but cant tell otherwise .
I would recommend this to a friendTV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and TV works well!! The person helping was very knowledgeable and helped me through the purchase and return policies.
I would recommend this to a friendTCL QLED flat Screen TV install.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is wonderful. Casey did an Amazing , Awesome Job. Extremely knowledgeable , Helpful. The Install was done in less than 30 minutes. Do to his superb knowledge.Job fantastically!
I would recommend this to a friend- Pros mentioned:Picture quality
TV let down!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV 11-24-2024; connected everything the next day including the soundbar; 5 1/2 days later NO SOUNDBAR. only sound through the TV speakers: spoke with 4 different tech, one each day for next four days until final tech advised to take it back to the store for a refund; which is what I did. Nice picture, but I would not recommend this product or its support team.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Decent
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the tv isnt much to look at. It comes with a lot of adaptive features that try to enhance the quality which tend to have the opposite affect. After turning them all off the tv was a lot more bearable. I would recommend this as a decent budget buy. I highly encourage the addition of a good streaming device to combat the sluggish platform that comes with the tv. Overall for what I paid I’m happy with the purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kibo,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support