Customer Ratings & Reviews
- Model:
- 65Q550F
- |
- SKU:
- 6593220
Customer reviews
Rating 4.4 out of 5 stars with 622 reviews
(622 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TCL 65” q led
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, it has crashed a twice forcing me to reinstall all the software. Other it’s nice
I would recommend this to a friendRated 5 out of 5 stars
Tv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy and they were very helpful helping me finding the best TV for my money. Great job!
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little time to re-learn the Fire TV vs. Roku but overall we are very satisified.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed it on a moving tv stand and I’m able to put it anywhere in the garage. Fits well and looks nice
I would recommend this to a friendRated 5 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying experience was flawless, salesperson was efficient, delivery was on time, pleased with tv
I would recommend this to a friendRated 4 out of 5 stars
TCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black in some scenes is weird, but overall fine
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price and quality of our new 65 inch TV is outstanding. There has been no concerns at all.
I would recommend this to a friendRated 5 out of 5 stars
Good price great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size tv and easy to put the legs on as the stand. Screen quality is also good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkZ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome Resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is one of the bed l have purchased,screen is great resolution awesome
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Cheap for a reason!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I've ever purchased. Save your money and buy something else. I've owned this TV now for almost two months and it is horrible. To be fair, the picture quality and sound are decent. The problems are with the main board. It takes forever to load the apps. Then. when I try and play the shows/movies, it won't load them. I have two other (older) TVs in the house (Samsung and Vizio) and they're fine. It's been like this since I bought it. I often have to turn it off and on several times to get it to load shows. Never again!!! Time to throw this away and purchase go back to Samsung or Vizio.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi XLongoria,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great resolution. The FireTv is seamless. Good value for the money. So far...
I would recommend this to a friendRated 5 out of 5 stars
TCL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv and a great price, would definitely recommend it
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refresh rate/motion on this TV, is really great.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Wifi wont connect.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, but it wont connect to the internet, so any "Smart" functions are rendered useless. This, despite being 10 feet from the wifi router. Also sound is less than ideal. Picture quality is fine.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi radiozero,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
So happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase. Screen is clear and bright and looks great in our space.
I would recommend this to a friendRated 5 out of 5 stars
BEST 65" QLED Smart Fire TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 65" Smart Fire TV! WOW Most Amazing Price!
I would recommend this to a friendRated 5 out of 5 stars
good stuff nice service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good service n products. i get like 5 tvs here
I would recommend this to a friendRated 5 out of 5 stars
TCL 65 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, so far works great: the at home delivery was super nice.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear display and so far it has a fast response. Hopefully it holds up long term.
I would recommend this to a friendRated 5 out of 5 stars
Affordable big TV.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable big TV(65inch). It's price right for the specifications it has.
I would recommend this to a friend