Customer Ratings & Reviews
- Model:
- 65Q550F
- |
- SKU:
- 6593220
Customer reviews
Rating 4.4 out of 5 stars with 635 reviews
(635 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to purchase a different TV but the one we wanted was out of stock. The staff was wonderful about finding a different one that was similar in our price range and happy I walked out with this one. It's a good TV, sounds and looks great - also compatible with the sound bar I already had. The fire TV that comes installed is not the greatest so I do have to use an external device for most streaming apps, but for the price and quality otherwise I love it and it was a fantastic update to my living room.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Small office Zoom screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice TV. We purchased 2 of these for a small office to have zoom meeting on and it is large and bright with a nice picture. We do not use the speakers so I cannot comment on that but otherwise it is well worth the price for an economical TV
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Responsiveness
Rated 3 out of 5 stars
TCL - 65" Class Q5-Series 4K UHD HDR PRO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality can be good but the function of this tv is subpar. The controls are not very responsive. The fire tv quality features for watching your apps cuts off randomly. It freezes. But I guess for the price the picture quality is pretty good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Cameron,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV! We have had it just under a year and it’s great! The picture is great quality and it’s easy to work. We bought a soundbar to go with it to make the sound even better.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv came out better than I thought. Clear picture, great color and set up was so easy. I wasn’t sure about buying this brand but it was worth it. The price was great for the size of tv.
I would recommend this to a friend Rated 4 out of 5 stars
Good TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy the overall experience the QLED panel really helps the color pop, decent build quality, would rate it higher, i am just not a fan of the OS, fire tv on this thing is very inconsistent, with lots of lag at times & other technical issues. do yourself the favor and go with the Google TV version if possible.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying our new TV. Picture quality is very good, color is nice. I would recommend this TV. We didn’t purchase a sound bar as this TV went in our bedroom. Sound quality is really good.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
tcl tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome for an awesome price ..easy to set up and easy to follow instructions ..great quality tv with no issues at all
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ManuelaD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Is it a TCL TV or Amazon TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the TV is great for the price. The quality of the picture is perfect for casual watching. And even movies still look great. Only problem i have is almost being forced to use the fire TV to have the TV work properly. I just want to use the TCL tv I purchased not an Amazon product. Only reason I gave it a 4 instead of 3 is because it not a TV problem its a company probelm.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Erikrod1206,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year in and the TV has been great. For the price I don’t think it could have got anything better. It’s in the kids’ hang out area, so it held up to hours of gaming and a few indoor balls hitting it here and there. The only issues we’ve ever had was pixilation during the superbowl, but once we connected our internet via a physical cable it was awesome.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote
Rated 4 out of 5 stars
It’s nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck! It has a big awkward remote but it’s really a great tv with good picture quality. I would recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great value TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is what you would expect from a basic TCL. Dashboard can be a bit clunky, but is a steal for the price. I use it in my main living room and have no complaints
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Responsiveness
Rated 2 out of 5 stars
Poor OS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is fantastic. However, the software feels very, very slow. Feels like it can take a lot of time to boot up and navigate the home screen. It can take what feels like a very long time to switch inputs. At times, the sound will not switch between inputs.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Luck,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TCL Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived as scheduled and in good shape. Fire tv makes operation easier. Great picture.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
The best alternative TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to setup. It was an upgrade from 55" LG TV, The vibrant color is so amazing, an alternative TV from expensive TV brand.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second TLC tv purchase. TLC was recommended to me from people who have owned this brand. It has features that other tvs can’t match for the price.I’ve had zero problems with either. This one has only been used for about four months. We think the picture is very good. We haven’t touched the settings.The price is what really makes this tv such a good deal.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Billy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is pretty good. This Tv is a great value for the price. I just had to get adjusted to viewing a tv that’s 60hz. My previous tvs were 120hz
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Picture for a Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! I was worried about setting up my apps, but it was easy as pie. The picture is great, and the remote is easy to understand for this old gal!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Responsiveness
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture; slow response with using the remote at times
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havehad the television for a couple of weeks and am really enjoying it! The pictures is very sharp and it's a good size for my living room. It has also connected easily to all apps and hooked up to the satellite service i subscribe too. I currently use it with a sound bar but the volume before hiking it up was good.
I would recommend this to a friend












