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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 65" Class Q7 Series QLED 4K UHD HDR Smart TV (2023) for its exceptional picture quality, vibrant color, and smooth refresh rate, making it great for gaming. Many also appreciate its ease of use and reasonable price. However, some customers have expressed concerns regarding the remote control and the reliability and stability of the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,318 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The quality is amazing and it works for gaming too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality and love the geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this television and sound bar. Great quality great picture great sound. I purchased the services of the geek squad to set it up and they did a beautiful job. It was worth going to Best Buy so that the geek squad could do the whole set up for me

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MelissaA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL Great price for a Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me in almost all the characteristics the TCL TV is a great pick for my family; this TV offers great quality and great brighter picture, an easier-to-use smart platform, and it's significantly well price positioned.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Isacris,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 65 inch qled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy set up and connected to WiFi with a few quick steps, the picture is amazing quality. Highly Recommend buying.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdjB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    95% of OLED picture quality at 1/3 the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great contrast and colors. 95% of oled quality at at 1/3 rd the price. Highly recommended. Pair it with an Apple TV for the best experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BernieP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Tcl is underrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this when my Samsung tv backlight went out and the difference was amazing. First is the fps. 120hz is smooth and crisp on my PS5. Secondly, the OS Google TV is impressive, and has apps like Kodi and express vpn was shocking. Thirdly the build quality is very sleek and the borders are very slim. Now for the negatives. Out the box the color issues is noticable but with YouTube and Google you can get that straight. Secondly, the controler will need to be paired alot to use the voice assistant, personally i just use the voice. Lastly whenever in power saving mode,the tv will power off but not turn back on. This usually happens when i leave the PS5 on and it turne off on power save mode.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Smileyalexander,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Impressed for all things considered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV so far! Given the price point, it is a very good quality TV and I have run into no issues thus far. Great picture, decent sound, and many nice functions. Remote is also not confusing (in my opinion) as several people have previously noted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv iv ever had

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv on the market couldn't be happy only wish i had got the bigger on picture it grate sound is grate super easy to use i love this tv

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is excellent! It shows great ! The colors are very vibrant ! I love all the cools things you can do with your phone . You can also play shows off your other devices and connect it . Definitely worth it !

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KaseyS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Good buy for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv with all the latest features at an unbelievable price.The picture is amazing and vibrant. The PS5 runs spectacularly at 120 refresh rate

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great if you don't mind troubleshooting a little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is really good. I did have some connectivity issues with the built in Google casting; it stopped working randomly and took me about 6 hours of research to get out going again. Then, when i thought I'd worked out all the kinks, this tv started to go black for about 3 seconds at a time randomly every couple hours while playing xbox. Not the greatest thing when you're in a day paced shooting game. I'm sure there some solution to this problem, but i haven't had the time to research it. Great tv if you don't mind troubleshooting a bit. Also, for those who suddenly can't cast, delete your home, create a new one, then add the tv to the new home.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Drkdeib,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve owned! I apologize in advance but I’m horrible with names. The associate team was good and patient with me. It’s been 10 years since my last purchase so I was completely out of my wheelhouse. The female associate that helped me and professionally answered all of my questions, presented zero reason to not make the purchase and signed back up with Best Buy to use the amazing in store credit and offers! I can’t remember her name but I believe a different associate also female, was given credit for that. Hopefully y’all can give credit where deserved? If not, then future purchases.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RolandG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” 4k TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is AMAZING !!…the picture is extremely clear and Colorful!…the sound is crisp and clean!…Love this Television! Would recommend it to anyone that wants a GREAT TV at a reasonable price!…Thank Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL 65” OLED Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with this TV. Great picture and hard to beat the price. Also, the customer service in store was great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyleC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!! I transitioned from a 45" to a 65". The size is amazing! But the real kicker is the smart tv portion. I have always had an Apple TV box to watch other types of media and this makes that transition so incredibly easy. I am not an electronics person and the setup was easy and figuring out how to work it was not difficult. The salesperson was high on the TCL TV. It was cheaper and the picture quality is excellent. My picture does not do it justice (Dr. Hook and the Medicine Show - old video).

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi mi551966,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love TLC TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV good quality. Great color. Perfect size. Fits good in our bonus room. Love to watch sports and other shows on it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Philip,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for its price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe such a standard of quality could be obtained for such an affordable price. This tv is bright and so detailed i’m glad it makes good use of its full array local dimming. The picture quality is so good i can’t even tell when the tv is on when there’s a black screen.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Amazing tv, especially for your gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV!!!!!! Colors are amazing, i use it to play on my PS5 and its the perfect duo. The 120hz its a must. I love this tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoaquinS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    144hz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, very satified with the tv :D. Looks great and plays at 144hz

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alexl,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice tv great picture, love the variety of apps available and free channels. The talk to control feature really comes in handy as well. I expected the picture the be a little better but overall pleased with it.

    I would recommend this to a friend